We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Garbage Removal

Dependable Disposal, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

This profile includes reviews for Dependable Disposal, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Dependable Disposal, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    1

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Staci G

      Date: 07/18/2025

      Staci G

      Date: 07/18/2025

      If you leave a bad review be aware they will leak your phone records. Overall terrible terrible company. I will be talking to a lawyer as they violated my privacy and disclosed it on the internet. As I said on my google review, my card had gotten skimmed and I didn’t make a payment. I called later to pay and to reinstate service and they said I had to pay 400 dollars to do so. Needless to say I didn’t pay it. They did not pick up my trash for 3 weeks before this happened. They said they did but my cans were full and knocked over in my yard. I received a letter later on after asking reinstating price. It I owed 113 dollars and 5 days after when I called to pay it they said I owed 117 saying it was a late fee. Will not go through them again

      Dependable Disposal, LLC

      Date: 07/22/2025

      Thank you for sharing your feedback *****. I've had a chance to review your account and see your service was ended due to non-payment. I saw no notes regarding missed services and we would have been happy to rectify those issues at the time had we been made aware of them. Should you wish to restart service now or in the future, we'd be happy to assist you and will require the same reinstatement process we require for all residential customers returning from a delinquency-related service ending. This prepayment includes one quarter of service, one quarter as a security deposit and a reinstatement fee. We sincerely appreciate you paying the past due account balance and would welcome the opportunity to provide service again if needed.
      The claim that our company in any way leaked your phone records is false and baseless. Please contact us immediately with some form of evidence if you'd like us to formally investigate this claim further. Thank you.

    • Jessica W

      Date: 02/20/2024

      Morgan R****** deserves ZERO stars in customer service. All they care about is money. They even refused to accept payment from a family member who was willing to cover our bill during a difficult time (my husband recently had surgery). No return calls from the company. Then had the nerve to say that my family member called but did not want to make a payment? Sorry Ethel but you are a liar. Take my money Friday and come get your dumpster! We will be taking our business elsewhere.

    • Theresa D

      Date: 03/31/2023

      This company has terrible customer service, they don't return calls even after 3 days of calling. They don't pick up the garbage as scheduled and this has happened to me each month we have been with them and it has only been 2 months. The driver gives excuses that aren't even true, they were at my house, yet my tote was never picked up so how could they be at my house. This company needs to educate their employees on proper customer service, they definitely don't know how to do it to make their customers happy and resolve the issues. As the Esther H said, I would give them 0 stars if I could also. Don't use this company, there are better ones out there.

    Dependable Disposal, LLC is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.