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Business Profile

Car Dealers

Tony's Ticonderoga Sports, INC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:08/10/2023

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought on June 9, 2023. Amount of purchase was $1.832.00. Item purchased was a new * ATV 2021 *****. ATV has been brought back on numerous occasions, barely having two days at a time and ALWAYS for the same reason and was never fixed and except for last time I paid out of my pocket for transportation and even when bought. The shop owner now has it back in his possession and says another week to fix. This whole dealing has not been right since get go. He keeps saying he will make it right, but like I said I have had this in my possession for MAYBE a total of two days since June 9, I have even suggested to get a different four wheeler, but still do not have the four wheeler. Bought for my niece and she hasn't been able to ride it for a couple days at a time. We think it is unfixable. Summer is over would hope for refund. I know he will say he is working on it, but feel I have given him ample time to get this issue resolved. So I hope he would exchange for different four wheeler or a refund!!!

    Business Response

    Date: 08/23/2023

    as far we we know things have been handled and everyone is happy - thank you ******* ********

    Customer Answer

    Date: 08/23/2023

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  

    Regards, 

    **** ****

Tony's Ticonderoga Sports, INC is NOT a BBB Accredited Business.

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