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Reviews

This profile includes reviews for Flushing Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Flushing Bank has 20 locations, listed below.

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    Customer Review Ratings

    3/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromTeean W

      Date: 04/12/2025

      1 star

      Teean W

      Date: 04/12/2025

      On April 11, 2025, I arrived at the ********* parking lot and was followed by a white woman. After I parked, she approached my vehicle and stated that we didnt belong there and ominously added that we were going to see what happens to us. She then proceeded to enter the Flushing Bank located within the plaza and returned with a white male who claimed we could not park there because the space was reserved for his boss.We calmly explained our reason for being there and asked to be left alone, as their behavior had become harassing. Rather than de-escalate, the two individuals returned to the bank and brought out an additional group of approximately five white men. These men aggressively approached our vehicle, knocked on the window, and made threats about towing our car. Again, we explained the situation, though there was no valid issue at handonly a clear case of racial ************ no point did these individuals attempt to understand the facts. Instead, they escalated the situation based on assumptions and bias. This incident originated with and was fueled by employees of Flushing Bank, who wrongfully challenged our presence in a space we had every right to occupy as patrons of the building.We have documented the incident with video and photographs, capturing those involved in this discriminatory and inappropriate behavior. We are prepared to take further action as necessary to address this matter.

      Flushing Bank

      Date: 04/14/2025

      The BBB Customer Review submitted against ******************** by Ms. **** should not be accepted as it does not pertain to a marketplace issue as required under the BBBs Complaint Acceptance Guidelines. This dispute relates to the use of a parking spot reserved for Bank employees. Ms. **** was a patron of an adjacent daycare facility and had a dispute regarding the use of a bank assigned parking spot.The Bank is not aware of any business relationship with Ms. **** and, in any event, the dispute at hand does not relate to any provision of business services from the Bank to Ms. ***************** respect to the merits of the actual review, the Bank is a tenant to a multi-tenant office / retail area with an allotment of assigned parking spots for each tenant. Ms. **** insisted on maintaining her vehicle parked at a spot assigned to the Bank. The adjacent daycare facility to which Ms. **** is a patron has several of its own parking spots assigned to it. An employee at the Bank advised Ms. **** that she was not permitted to park at the Bank assigned spot, thus causing the dispute that is the subject of Ms. ***** review. The Bank had every right to enforce its right to have its parking spots used only by Bank patrons. This matter,notwithstanding the fact that is not a marketplace issue, should never be recognized as an official review nor have a negative impact on the BBB rating of the Bank.
    • Review fromMehmood S

      Date: 11/21/2024

      5 stars
      Flushing Bank *****************. I have deposit relationship with several Banks over the decades but the Excellent personalize service I ever receive is by Ms ***** the leader of the Branch who is well supported by ***** ****. ******* ****.

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