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Business Profile

Car Wash Equipment

Nick's Professional Touch

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash Equipment.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/02/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Friday June 10th 2022 I dropped my car off to this business to get to professionally detailed and ceramic coating which I paid an amount of $900 for the job. **** posted the gold package detail on his Instagram account which was supposed to ceramic the exterior and interior of the car. With all the great reviews and comments and 1million following on Instagram I was sure I was getting a professional job done. Oh boy was I wrong I spent 900 of my hard working dollars for a job I could have probably paid less than 100 and got the same quality of work from a regular car wash. I also talked to the owner **** but he already got my money I already left the shop and he could care less. He was on vacation and I was interrupting his time. He also told me a part of service that was mentioned on the deal wasnt apart of it, I wonder how many other people this has happed to

    Customer Answer

    Date: 12/01/2022

    Better Business Bureau:

    At this time, I have not been contacted by Nick's Professional Touch regarding complaint ID ********.

    Sincerely,

    ***************************

Nick's Professional Touch is NOT a BBB Accredited Business.

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