Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Countertops

Mohawk Valley Granite LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Countertops.

Reviews

Customer Review Ratings

5/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStephen B

    Date: 01/09/2024

    5 stars
    My wife and I recently purchased property in Richfield springs that has two houses. We are renovating the first one and wanted to change out the counter top to a solid surface. We currently live in the Syracuse area while we renovate these houses so we searched out solid surface places in the Utica location which is close to Richfield springs. The other place in Utica wanted an appointment so we went to this place first. These guys were loading a truck when we arrived but James stopped what he was doing and sat down with us right away. We were off to a great start! We went through the options and decided on a granite countertop. The quoted price was very reasonable. We ungraded our countertops in Syracuse about 10 years ago with a big name company there and were not all that please with the end result and paid a lot for them. These guys are the real deal! I dream of finding a small business that are experts in what they do, are easy to work with and do a top notch professional job.
    They were out in a matter of days to do a template and the guys that came were super polite and very professional.
    James was willing to move fast and could have installed the countertop the next week but I had to slow them down as I didn't have the sink yet and we were still needing to paint the cabinets. They accommodated us nicely!
    Fast forward to today, and it started with great communication as James called to inform me they were running about 1/2 hour late - which was not a problem but I appreciated the heads up! The installers did a great job and immediately upon arriving brought in a tarp to put on the floors in front of where they would be installing the countertop.
    So in summary, These guys are phenomenal and when we get to doing the second house (which has lots more counters), I guarantee you these guys will have that business. I can't say enough good things about this place with how professional they are, and the great work they do. Thank you!
  • Review fromLoretta M

    Date: 08/20/2023

    5 stars
    I was preparing for a party, and I have granite covered outdoor tables they needed immediate attention. I called Mohawk Valley Granite company on Wetmore St., Utica.
    Explained the urgency, and if it was something they can do.
    I drew a template of the tops of both tables and brought to their office. Their work is above excellence, we went to their yard and picked Granite, they completed it for me within two days! The service: kind, efficient, Price: more than fair. I was very very impressed with the workmanship treatment and the price that I recieved. They worked with me with respect, patience, and smiles. After work was completed they told me to give them a call if anything should go wrong and they will be there to fix it. I must say I would recommend them highly. 10O%+

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.