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Business Profile

Landscape Contractors

Bussonnais Lawn & Snow

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
       I am a victim of elder fraus scammed by the owner of Bussonnais Lawn & Snow - Mr. Chris Bussonnais. I hired Chris for lawn service in April 2024.  I am on a fixed income, so I agreed to his offer to receive a discount if I pay up front.  I paid in full a total of $750 on April11, 2024 and was provided a reciept on April 15th. Chris did not show up to perform lawn services as promised. For several weekd. I attempted calls and texts. He nly responded with excuses. I requested a refund on May 7, 2024 and told him I no longer wanted his services. He agreed nd promised to refund in full by check, but he did not follow through. He kept the money without provding services.

Bussonnais Lawn & Snow is NOT a BBB Accredited Business.

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