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Business Profile

Property Maintenance

Green Flow Property Maintenance and General Contracting

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Maintenance.

Complaints

This profile includes complaints for Green Flow Property Maintenance and General Contracting's headquarters and its corporate-owned locations. To view all corporate locations, see

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Green Flow Property Maintenance and General Contracting has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/05/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contracted with Green Flo / Pintotal / Matthew V. Pinto - for lawn and property maintenance services for the 2023 summer season. He advertises as BBB endorsed. Required to prepay for Services - he provided only partial services - owes us $3,275.00 in refunds on regular weeding maintenance services not provided.

      Business Response

      Date: 01/23/2024

      BBB spoke to the business and the following was relayed: The customer and I came to an agreement and the issue has been resolved.  

    • Initial Complaint

      Date:09/08/2023

      Type:Service or Repair Issues
      Status:
      Unresolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In late summer 2022, I engaged the business to perform work to my home - pouring of stamped concrete walkways and landscape design (planting of bushes, etc in existing beds). The work was completed in early October as the weather became less summer like. In doing the work, large sections of my lawn were dug up both near the work site and in an area at least 50 feet away. The business also cracked my existing blacktop driveway in several places. I was told that the blacktop and the lawn would be taken care of in the Spring, along with a spring clean up. Despite several attempts to discuss this with the business, I've not had any success getting them back. In addition, the landscaping work looks very unappealing. Bushes are not doing well and many look like they are dying. The landscaping work was also expanded when the business insisted a certain area fronting one of the walkways would require an additional row of bushes. Previously this had been grass and I specifically asked why it could not just be re-seeded. This almost doubled the cost of the landscaping work. As this entire summer has gone by with no follow up by the business, I had another landscaper come in to survey and advise. I was told that whoever did this work did not appear to know what they were doing. The plant selection was inappropriate for the conditions and correcting that would not be inexpensive. And this would not even consider the blacktop that was cracked/damaged.

    Green Flow Property Maintenance and General Contracting is NOT a BBB Accredited Business.

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