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Business Profile

Tuxedo Rentals

Anton’s Tuxedos

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/18/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 15 was my religious wedding, I was looking for suits for my husband and through the wedside I found this Anto's store, he gave us an appointment and I showed him the photo of the suit and the color and he agreed to give us this. On April 15, 2024, I made u. I paid $950, which was his total, and he told me that the suit would be delivered to me in 4 weeks. which the suit arrived and unfortunately it was to our liking, not the color we had requested, then *** ***** told us that he was going to change and fix it and to give him time until Tuesday, which he never called us back and never answered us. our call. While the date of my life was already two weeks away, I had to go to another store to rent the suit for my husband. After my wedding I sent him two messages where *** ***** tells me that he has time to give us the money, and to this day we don't know anything about the money because he doesn't answer us anymore, no more messages or calls, I've gone to his store but I never find it. I am looking for help with this problem please since for me $950 is a lot of help.

Anton’s Tuxedos is NOT a BBB Accredited Business.

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