We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tax Return Preparation

R&G Brenner Income Tax
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for R&G Brenner Income Tax's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

R&G Brenner Income Tax has 20 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Jacqueline H

      Date: 03/04/2024

      Jacqueline H

      Date: 03/04/2024

      My experience has been far from satisfactory. From the outset, there were lapses in ensuring all parties were present and informed during the tax preparation process. This included the unauthorized use of my signature without my consent, a matter I am currently addressing with the company.Moreover, my recent interactions with the customer service representatives, especially during a call with an individual named *****, were highly unprofessional and distressing.As a customer who is navigating a sensitive situation regarding tax-related matters, the lack of professionalism and the apparent disregard for customer concerns are deeply troubling. I believe it is crucial to share this information with the BBB to alert other potential customers and to prompt the company to address these issues promptly.I am hopeful that by bringing this matter to the attention on BBB can facilitate a resolution and help ensure that R&G Brenner Income Tax upholds the standards expected in providing services to the public.

      R&G Brenner Income Tax

      Date: 03/05/2024

      We regret that this client is upset. She is filing a joint return with us and is NOT the primary tax payer. She is asking us to change the tax return after it has been completed and the primary tax payer is telling us to do not change it. We are stuck in the middle of domestic issue. This client is not understanding that at best we can amend the returns from married filing jointly to married filing single but that would cost more money as now we need to preparer 3 tax returns. Our staff is not being unprofessional, we explained what we can and cannot do for the client, but they are either not understanding or unhappy that we are not taking her side against her partner.

    • Jim P

      Date: 12/14/2023

      ******************* and help you with queries from authorities. ********************* take their time. In the last few years, they have added a bunch of technology to help people do tax consulting remotely. Would recommend them.

    R&G Brenner Income Tax is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.