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Business Profile

Lawn Tractor Dealers

All County Tractor & Trailer Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Tractor Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/14/2022

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A while ago I had all county tractor do a annual service to my lawn tractor, when it returned it was burning a great deal of oil. They said they would pick it up and work on it. They could not repair it in a timely manner and returned it. They said when I had time they could pick it up again to fix it. When they picked it up they said it needed either a new engine or to have the engine board out. They said they could keep it until an older tractor came it and they could replace the engine. I called a few times after that and they kept saying let us keep it for a bit longer, that they should get something soon. I finally called and said I wanted my tractor returned but they said they didn't have it any longer claiming that it was picked up by the wrong person. They said they would take care of it and call me back in the next day or so. They never called. When I tried to call they won't return my call. So essentially they have stolen my lawn tractor and will not compensate me for it in any way.

    Business Response

    Date: 12/29/2022

    Kim from the business called and indicated that *** ****** will be issuing a refund including for the March repair and for 2020. 

    Customer Answer

    Date: 12/29/2022

    Better Business Bureau: 

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.  

    Regards, 

    ******* * *****

All County Tractor & Trailer Center is NOT a BBB Accredited Business.

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