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Business Profile

Pizza

Nonnas of Wappingers

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/05/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Good afternoon, On Thursday July 28th , I had ordered a pizza on Nonnas website which is linked to your site for processing. Upon placing the order I never received a confirmed that the order was ready for pick up and when I called no one answered so I left a message for them to call me. I called again and spoke to a woman who told me that they gave my pizza away and I would need to reorder and pay for a new one. When I questioned their actions and asked why they would do such a thing and told the woman that I would not be reordering a new pizza because I paid for this pizza and it was never given to me, she said thats no her fault. I asked to speak to her Manager and she placed me on hold and came back and said that they threw the pizza away. I advised her that she just told me that they threw the pizza away and she said they gave it to a staff and then tried to correct it and say that it was thrown away then hung up on me.

Nonnas of Wappingers is NOT a BBB Accredited Business.

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