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Business Profile

Florist

Forest Ridge Farmstead

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Florist.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 5 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/29/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello - I signed up for a full season flower CSA through forest ridge farmstead. Spring session was delivered as promised, I have not received any flowers since June, nor have I heard anything from owner Tabitha via social media or email since June 5th. Per website: As a full-season member, you will receive flowers from each growing session, Spring, Summer, Sunflowers, and Fall. Unless the owner is deceased, this feels like a scam to pre-pay for a full season subscription and only receive 1/4 seasons. I would like my money back. Unsure how to attach emails, but I did attach screenshots from a local Facebook group that shows it is not just my issue.

  • Initial Complaint

    Date:08/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a sampler bouquet csa, which was supposed to include a bouquet of flowers from each season. I got the first one for spring. An email was supposed to follow with a schedule for pickup of the next bouquet- I didn’t get anything. Another csa member reached out as she was in a similar position. We both emailed the business, and sent messages via ******** and *********, none of those messages resulted in a reply.

  • Initial Complaint

    Date:08/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered 2 CSA shares for Christmas and paid in full (226.80total) I received a schedule for Spring and 1 bouquet. I was supposed to receive 4 more bouquets per CSA and a Summer schedule . I never received any of the summer flowers (8 bouquets total) or a Summer schedule. All forms of communication with owner have been ignored, phone calls, Instagram DMs and emails. I have never received a response from her and was told by local businesses who work with her she’s “busy with weddings” thus ignoring her CSA customers. This does not comply with her CSA outline that’s clearly detailed on her website- that we have a schedule and will receive the best flowers from her farm. I would like a refund for my CSA shares as we are closing the summer season soon.

  • Initial Complaint

    Date:08/25/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We ordered a seasonal flower *** but only received one of the 5 bouquets that were part of the ***. I tried contacting her with no response. My sister also tried contacting her multiple times with no response. So she took our money and gave us no product

  • Initial Complaint

    Date:08/23/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I December 2023 received a gift from my daughter which was a *** ********** ********* ************ membership to Forest Ridge Farmstead, a flower farm. The CSA was specifically noted to provide me with 5 flower bouquets for the 2024 season, spring through fall The cost was in the range of $130 and it was paid. I received a bouquet in May. That was the only bouquet I have received. I have emailed the business 3 times inquiring about the missed flowers but there has been no response. My daughter also sent the business a message on Instagram without a response. It would be outstanding if BBB was able to mediate and help get the missing flowers delivered.

Forest Ridge Farmstead is NOT a BBB Accredited Business.

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