Reviews
Customer Review Ratings
Average of 82 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDavid B
Date: 05/11/2025
5 starsDavid B
Date: 05/11/2025
My wife and I had 3 picture windows as well as a garage entry door installed by NY Sash. The overall experience was truly amazing. Words can not fully describe our satisfaction with the company, the quality of the products, the courtesy, work and expertise of Chris and his apprentices Paul and Cam, their work ethic and attention to detail. They were truly professional in every aspect of their work, knowledgeable and reliable.
New York Sash
Date: 05/14/2025
Thank you for your wonderful feedback on your NY Sash experience. We're thrilled that you found our products, installation team, and overall service to be exceptional. We appreciate your kind words about Chris, Paul, and Cam's professionalism and attention to detail. Your satisfaction is our top priority, and we're glad we could deliver such a positive experience.Review fromDarren W
Date: 05/06/2025
5 starsDarren W
Date: 05/06/2025
2nd time using NY Sash for a shower install and the results were amazing! Andrew did a great job, was respectful, courteous, and knowledgeable. Highly recommend NY Sash!New York Sash
Date: 05/09/2025
We're grateful for your positive feedback on your shower install with Andrew at New York Sash! Thank you for choosing us again.Review fromDiane D
Date: 05/02/2025
5 starsDiane D
Date: 05/02/2025
A well deserved rating on many levels. Chris and his team worked continuously from time of arrival to completion of each days work. Everyone was respectful, pleasant, and informative. A quality job from a quality business. Congratulations on job WELL done.New York Sash
Date: 05/06/2025
Thank you for your wonderful feedback. We greatly appreciate your positive review and are thrilled to hear about your experience with our team.Review fromRoger M
Date: 04/21/2025
5 starsRoger M
Date: 04/21/2025
Professional installation, very pleased with window. Crew worked well together and kept us informed on what they were doing. We would recommend NY Sash to others.New York Sash
Date: 04/25/2025
Thank you for your kind words, ***** and thank you for doing business with us!Review fromDebbie C
Date: 04/06/2025
5 starsDebbie C
Date: 04/06/2025
New York Sash did a great job on my new shower! Price was very competitive and work was completed as described. Both Andrew and Jace were exceptional! Very polite, kind and professional!New York Sash
Date: 04/08/2025
We are thrilled to hear about your positive experience with New York Sash! Andrew and Jace will be pleased to hear your kind words.Review fromkimberly H
Date: 03/29/2025
5 starskimberly H
Date: 03/29/2025
Excellent Representative who presented the product with extreme knowledge. Well prepared installation team who were professional & very neat. I have an older home& they took the time to make sure my windows went in without damage to the molding. I am very pleased with the team. I'm fact, I plan on replacing more windows.New York Sash
Date: 04/02/2025
It's wonderful to hear about your positive experience with our team and product. We appreciate you taking the time to share your feedback, ********.Review fromMichael S
Date: 03/19/2025
5 starsMichael S
Date: 03/19/2025
We are delighted with our beautiful new windows, installed by Josh, Ben, & Jessie on March 6th, 2025: thank-you for your expert work. We noticed that the room was warmer that very evening. The crew not only installed the windows during miserable winter weather, but they kept both indoors & outdoors clean, & reinstalled the Venetian blinds & curtain rods. The carpentry is superb & precise. Thanks also to the gentleman who measured everything expertly, & to the very courteous staff who answer the phones. We will be using New York Sash for our next update to our home. Highly recommended!New York Sash
Date: 03/24/2025
We are honored to have provided you with beautiful new windows and exceptional service. Thank you for your detailed review. We're thrilled to hear that Josh, Ben, and Jessie did such an expert job with the installation, even in challenging winter weather. It's wonderful that you noticed an immediate improvement in the room's warmth. We take pride in our team's attention to detail, from the precise measurements to the clean installation and reinstallation of your blinds and curtain rods. We appreciate your kind words about our courteous phone staff as well. Thank you for choosing New York Sash, and we look forward to assisting you with your next home update.Review fromDanielle D
Date: 03/13/2025
5 starsDanielle D
Date: 03/13/2025
Andrew did an amazing job on my new shower. He was very professional and thought everything through thoroughly. Very happy with the outcome!!New York Sash
Date: 03/18/2025
Thanks for your review! We're glad Andrew did an amazing job on your shower.Review fromTom H
Date: 03/01/2025
5 starsTom H
Date: 03/01/2025
Can’t say enough about Chris and Dakota, great job again. Had windows installed in hard winter conditions here in Rome. Will use them again in next phase. Very professional Thanks again New York Sash,Chris,Dakota,and another crew memberNew York Sash
Date: 03/04/2025
We're ecstatic to hear about your positive experience with Chris, Dakota, and the crew at New York Sash. Thank you for sharing your feedback!Review fromDaniel H
Date: 02/28/2025
5 starsDaniel H
Date: 02/28/2025
Professional from start to finish! The 2 workers exceptional ! Brent and the younger guy! Non stop in poor weather conditions! Id hire them 2 again no ??? Asked! TUNew York Sash
Date: 03/04/2025
Thanks for the positive feedback, ******! We appreciate your kind words about our team's professionalism and hard work
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.