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Business Profile

Business School

Lincoln Technical Institute

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/11/2023

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I attend Lincoln Tech since March 2022. I have a loan and am supposed to pay a certain amount a month, which I have paid on time up until this point. I had an issue previously where they said I did not pay on time and my score went down 100 points. When I tried getting in touch with the school they said everything was fine and I paid on time therefore they did not know why this happened to my score. It has yet to be fixed or addressed. Now I am experiencing the same thing, but this time there is a reason. I have been trying to get in touch with Lincoln Tech however, they are non-responsive. When I did finally get in touch with someone they said they would email me, but I never received anything. The issue I am facing is I went to ******* and had a severe accident where I broke my pelvis and my foot. I've had multiple surgeries since then and am finally in the right state of mind. The school will not respond and I am trying to pause payment. Since payments are continuing my credit is also decreasing because of this emergency I am ineligible to pay this amount right now. I want my credit fixed and my points put back on as I should not be penalized for an unresponsive department/ organization. I would like to continue my education once better but in the interm I would like my payments to be paused and my credit to be fixed.

    Business Response

    Date: 03/29/2024

    Hi ********,

     

    I know that he was in contact with our receivables division, since this complaint was filed on 8/23.  According to my information he is scheduled to come back to school in April, and he paid a large portion of this balance.

     

    I hope this is helpful.

     

Lincoln Technical Institute is NOT a BBB Accredited Business.

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