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Business Profile

Property Management

Ron Metzger Property Management

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/20/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ron Metzger ( aka Ron Metzger property management) 100 Reist st Williamsville ny 14221 agreed in a contract agreement to remove his daughter and boyfriend from my property located at *** **** ****** for the sum of $ 800 usd no later than November 25 , 2023 . All parties were signatories to the agreement. Ron Metzger has not fulfilled the contract and refuses to refund my money. I have no choice but to seek eviction and sue Ron Metzger for my $ 800 dollars. Let everyone beware of doing any business with this one man business. You will lose your money and not receive the snow plowing , landscaping or property management services. He demands cash in advance then barely or never shows Caveat emptor

  • Initial Complaint

    Date:01/30/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The current issues per contract, as stated and what we agreed upon gives poor performance on company. 1.) Removal of snow by 5am. 2.) Removal of snow in case of an emergency to allow ambulance to pull in. 3.) Removal of snow by 5am Monday – Friday to allow access for nurse to pull in. 4.) In any case snow must be cleared from driveway at all time in case of any emergencies of an elderly, handicap patient to exit and allow emergency personal to enter home. 5.) Many attempt through text messages and phone calls to resolve the issue of snow removal you made one attempt you arrived @ 83 Gaslight Trail one time to clear drive way afterwards you were a no show to comply with the contract agreement. 6.) The business owner left a voice mail message on my cell that he was willing to refund my money that was paid in cash as of 1/30/23 has not come forward.

Ron Metzger Property Management is NOT a BBB Accredited Business.

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