We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Restaurants

Anthony Scotto Restaurants

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurants.

Complaints

This profile includes complaints for Anthony Scotto Restaurants's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Anthony Scotto Restaurants has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Anthony Scotto Restaurants

      40 Crossways Park Drive Woodbury, NY 11797-2036

    • Anthony Scotto Restaurants

      10 Pinelawn Rd Melville, NY 11747-3117

    • Anthony Scotto Restaurants

      650 Jericho Tpke Syosset, NY 11791-4511

    • Anthony Scotto Restaurants

      400 Broadhollow Road Melville, NY 11747-4810

    • Anthony Scotto Restaurants

      610 Smithtown Byp Smithtown, NY 11787-5019

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/31/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have been going to bijou restaurant close to 2 years me family and friends and remained loyal customers unfortunately, we will no longer be doing business at this restaurant. Any longer. The way we were treated by the general manager there he was disrespectful, rude and unprofessional.new years eve 12/31/21 we had a reservation for 6 pm we called the restaurant a female picked up didnt get her name we had advised her that most of our guests are running a bit late we had a party of 6 the woman asked if anyone is able to get there by 6pm so that they can hold the table ?we said yes, I had showed to the restaurant a little before 6pm I gave them the name on the reservations the general manager asked is everyone here I said no they are running late a lot of us were traveling from far distances in bad weather and dealing with Uber cancellations he advised us that he cant sit me unless the whole party is there which at that point there was plenty of seating available my sister and husband showed up at 6 10pm the rest of the party showed up 645 pm we advised the general manager we were ready to be seated we waited patiently almost an hour went by I saw several parties walking in and getting seated right away this definitely seem to be intentional by the general manager by his actions so I politely asked the general manager when will our table be ready? He rudely responded well you guys were an hour late so youre gonna have to wait I asked him please dont talk to me like that Ive been patient enough meanwhile I showed on time he said it twice that we were an hour late I told him please dont go there with me. The general manager responded OK we will see about that 20 minutes later we finally sat down The general manager is very disrespectful and unprofessional. I have dealt with him in the past and he has always been rude and unprofessional . my family and friends will never go back to that restaurant again Bijou restaurant has refused to respond to complaint

      Customer Answer

      Date: 02/24/2023

      Better Business Bureau:

      At this time, I have not been contacted by Anthony Scotto Restaurants LLC regarding complaint ID ********.

      Sincerely,

      *************************

    • Initial Complaint

      Date:01/03/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We have been going to this restaurant close to 2 years me family and friends since the very beginning when they changed the name to bijou and remained loyal customers unfortunately, we will no longer be doing business at this restaurant. Any longer. The way we were treated by the general manager there he was disrespectful, rude and unprofessional.new years eve 12/31/21 we had a reservation for 6 pm we called the restaurant a female picked up didnt get her name we had advised her that most of our guests are running a bit late we had a party of 6 the woman asked if anyone is able to get there by 6pm so that they can hold the table ?we said yes we would have gladly cancelled the reservation if they couldnt hold the table I had showed to the restaurant a little before 6pm I gave them the name on the reservation the general manager asked is everyone I said no they are running late a lot of us were traveling from far distances in bad weather and dealing with Uber cancellations he advised us that he cant sit me unless the whole party is there which at that point there was plenty of seating available my sister and husband showed up at 6 10pm the rest of the party showed up 645 pm we advised the general manager we were ready to be seated we waited patiently almost an hour went by I saw several parties walking in and getting seated right away this definitely seem to be intentional by the general manager by his actions so I politely asked the general manager when will our table be ready? He rudely responded well you guys were an hour late so youre gonna have to wait I asked him please dont talk to me like that Ive been patient enough meanwhile I showed on time he said it twice that we were an hour late I told him please dont go there with me. The general manager responded OK we will see about that 20 minutes later we finally sat down The general manager is very disrespectful and unprofessional. I have dealt with him in the past and he has always been rude and unprofessional .You do not talk to customers like that try to embarrass them and belittle them myself in front of other people .my family and friends will never go back to that restaurant again I will forward this message to consumer affairs the state department and federal trade

      Customer Answer

      Date: 01/29/2023

      Better Business Bureau:

      At this time, I have not been contacted by Bijou regarding complaint ID ********.

      Sincerely,

      *******************

    Anthony Scotto Restaurants is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.