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Business Profile

Home Demo

Royal Prestige Credit

This business is NOT BBB Accredited.

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1

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Review Details

  • Dennis R

    Date: 09/05/2024

    THEIR SALESMAN DONOT HAVE INTEGRITY OR HONOR AS CORE VALUES. THEY PROMISED ONE THING AND DO ANOTHER. THEIR MARK UP IS SUPER HIGH. WE HAD BOUGHT AROUND 3 DIFFERENT PRODUCTS AND THE LAST ONE WAS THE WATER FILTER FOR KITCHEN AND TWO BATHROOMS FOR AROUND $1,800 WITH TAX, finance by them. Little do we now, we got 10 days to cancel after product got here on August 8 and today that I was calling to cancel my wife order, they told me it was too late and they refused to let me talk to a manager and they do not have no control with salesmen, because they are independent contractors. The salesman promised to install it as soon as we get it and conveniently went pass the 10 days to cancel. Was supposed to be here Friday August 16 and cancel, then say he be here August 17 and he did not, because of other clients and finally came today to installed it and when he was done told us we owe him $150 for the kit to install and the installation, without telling us we were to pay for the installation and the cheap kit he bought. So, we refused to pay for that, for the lie or concealing his intentions. We thought everything was included on the sale and at no point in time, he mentioned anything about that. We ask for the large frying pan for not showing up and did not get it and neither the other gifts promised. We did not even get a Military Discount as they say they do. I cannot trust this Company of their salesman anymore! Retired SSG ********* and ****** ********* in ***********, **. Store #*****; AS UP TODAY THE TWO GIFTS PROMISED BY SALESMAN OF TWO CUPS FOR ICE CREAM AND THE 10 CUPS COFFEE MAKER, ARE MISSING IN ACTION, SO PROBABLY HE DID NOT ORDER THEM, BECAUSE WE DID NOT AGREE TO PAY HIM FOR INSTALLATION, SINCE HE NEVER SAID THAT IT WILL BE AN EXTRA CHARGE, FOR SOMETHING THAT IS ALREADY OVER PRICE. IF HE WOULD IT TELL US, WE WOULD NOT BUY THE FILTERS FROM THEM AT ALL. DO NOT DECEIVE SENIORS AND VETERANS.

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