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Business Profile

Transmission

Chuck's Auto Repair

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Chuck's Auto Repair's headquarters and its corporate-owned locations. To view all corporate locations, see

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Chuck's Auto Repair has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:08/19/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On July 7,2022, I took my car to ***** shop with a flashing check engine light. *********************, the owner suggested I get a tune up. He said the tune up would be between *******. He said it would be done on Tuesday, the 12th. I didn't speak to ************** on the 8, 9, or 10. On the 11th, he said he had not touched the car yet and would call me when it ready. He called on the 12th saying that he worked on the car but the check engine light was still flashing. It was the same as when I drove it in. He said the charge was ******. I asked him what he had done for that and he said spark plugs and changed some boots on the coils. With me living in ***, I could not see what was being done and had the car towed for ******************************* Harlem **. They changed the coils in an hour and charged me ******. I called ************** and told him the car was fixed and he charged me ton much as i just paid for something he should have done. He told me to go to h*** ************* took advantage of me because I was in *** and he was 75 miles away. He did little to nothing on my car and charged me ****** and the car was the same as I brought it in. Another shop did the work for an additional ******. I would like a refund for the money for the work and tow except the spark plugs.

    Chuck's Auto Repair is NOT a BBB Accredited Business.

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