Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:06/04/2025

  Type:Facilities Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was told if you like this trailer and you want to move in it I tell you what it is free just pay lot rent an pay 3800 dollars to get water on in ur name well I gave them 1265 dollars to move in well then I was paying two water bills every month giving the water company 72.00 dollars an giving them 100 dollars to pay on the water an come to find out was not paying it an then aberdeen estate came to my trailer witch I tho that I owned but try to make me pay them more money on lot rent an I said no I'm not doing it an said to her it has not been a year yet an I said can I get my title to the trailer so I can move my trailer to my mom's an she said I'm not taking any more money from you an I'm going to block you so you can't pay lot rent an I'm giving you a vision notice to move out well I said it is my trailer an she said I dont care an I said give my title she said dont have one an come to find out aberdeen estates did not own the trailer an police officer has told me that they can not sale or rent or give the trailer to anyone it is against the lawn police officer has told me to call best business bureau and that you all would help me in every way im living under a bridge kno because of aberdeen estates not far an not right all I'm asking is for your alls help thanks ***** ********, the problem is I need a place an want best business to to help me an I ask that Ryan be fired for good .

  Business Response

  Date: 06/20/2025

  Thank you for bringing this matter to our attention. We take all resident concerns seriously and strive to resolve disputes fairly and transparently. We would like to clarify the facts regarding the complaint filed by *** ***** ******** to provide a clear understanding of the situation.
  Aberdeen Estates entered into a legal agreement with *** ******** and her attorney following a court proceeding related to non-payment of lot rent. As part of a mutually agreed-upon settlement, finalized after the date of this complaint, Aberdeen Estates paid *** ******** nearly $2,000 to facilitate her move-out from the property. This settlement resolved all outstanding disputes, including any claims related to lot rent, water bills, or ownership of the trailer. *** ******** is no longer a resident at Aberdeen Estates, and all financial obligations outlined in the settlement have been fulfilled.
  Regarding the specific claims in the complaint:
  Trailer Ownership and Title: Any issues related to the ownership or title of the trailer were addressed during the court proceedings, and the settlement agreement resolved all claims. Aberdeen Estates complied with all legal requirements in this matter.
  Water Bills and Lot Rent: All financial matters, including lot rent and utility payments, were thoroughly reviewed during the court process and resolved as part of the settlement.
  Eviction Notice: The eviction notice referenced in the complaint was part of the legal process for non-payment of rent, which was fully resolved through the court-ordered settlement.
  We believe the resolution reached in court, with the involvement of *** ********** legal representation, fairly addressed all concerns. As the settlement has been completed and *** ******** has received the agreed-upon payment, we consider this matter closed.
  Aberdeen Estates remains committed to maintaining a positive and compliant community environment. We appreciate the opportunity to respond and clarify the facts

• Initial Complaint

  Date:02/13/2025

  Type:Sales and Advertising Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  01/23/2025
  
  I went to buy a **** ********* ********** mobile home, with Aberdeen Mobile Home Park, in Aberdeen, Ohio. They had me put down a down payment of $800.00 and sign a 5-year Lease Agreement, with the Guarantee of being approve for the home. then 2 days later they call me and said that they are not able to approve me because of my Disability, and because I received disability payment. and that my disability payments fall outside of their guidelines. now this Lease has started, and they still have my money, but I do not have the home I falls under the fair housing act, and it is Discriminating against me because I'm disabled.