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Business Profile

Pet Kennels

Midnight Star Kennels LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Kennels.

Reviews

This profile includes reviews for Midnight Star Kennels LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Midnight Star Kennels LLC has 2 locations, listed below.

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    Customer Review Ratings

    3

    Average of 4 Customer Reviews

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    Review Details

    • Jason B

      Date: 05/14/2024

      Jason B

      Date: 05/14/2024

      I contracted ************************* to transport a puppy from *************** ************* to ********* ****** she changed the pick up dates 3 times and showed up late to the breeder house to get the puppy and because she had changed the date so many times the health certificate was void she wouldn't ***** 1 day to get a new one she took off left me high and dry with out a transport then refused to reimburse my money and stole nearly 1800 Canadian that I paid on my credit card and she's blocked me from calling her

      Midnight Star Kennels LLC

      Date: 05/15/2024

      I have no idea who you are. We haven't done any transports to Canada in years. Just another scammer 

    • Kristine R

      Date: 11/25/2023

      I had an extremely disappointing experience with this company. The unprofessional behavior including screaming, cursing, and using vulgar language toward me and my husband was absolutely unacceptable and unprofessional. Not only did they fail to provide timely updates on my pet's status, but it took over two weeks to receive my dog when they promised 4-6 days. The original agreement was for a round trip. However upon expressing concerns about the well being of my pet due to long travel time and failing to follow through with the terms of our contract, ****** offered to refund me a partial payment if I chose to cancel the return trip. I agreed with her offer and requested the refund. However, the refund has not been received and she has been no contact since 10/15 despite my numerous attempts via text and phone calls. Now I'm out over $800 and still need to pay for my dogs return trip with a different company. This company's lack of professionalism and ability to honor commitments raises serious concerns about their integrity. I strongly advise against doing any business with them. Before choosing to do business with them, be sure to research them on better business bureau as this is apparently not their first dishonest transaction.

    • Ashley C

      Date: 08/25/2023

      Kellee moved our entire farm and did amazing. This job took a lot of coordination and she had the staff to pull it off. I couldn't have asked for a better company to work with. Thank you again

    • Melissa G

      Date: 01/15/2023

      Kellee took amazing care of our pets during travel. She kept us updated and sent daily pictures. Thank you

    Midnight Star Kennels LLC is NOT a BBB Accredited Business.

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