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Business Profile

Car Window Tinting

The Tintman

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:04/10/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got my tint done Jan 3 rd and it was poorly done I was told I have a life time warranty with this service I came back for the second time feb 1 to get this issue resolved he re tinted the passage window it but still has marks n bubbles so I reached out to him no response for awhile till I pulled up his son stated no one’s perfect so I just have to deal with it then I get a text from dad the owner stating he could no longer assist me or grant me back my warranty since it had been 3 weeks after him installing the second set of tint cause of his mistake he said I had to wait the process over again for it to cure properly and that took another 3 weeks and when that time was over my tint still had issues he said he couldn’t do anything since I waited 3 weeks but he started I had too wait for it to cure and if I had any issues just pull back up him and his son tried to fix it but made it worse by trying to put heat to it smooth out the bubbles but it didn’t work I told him before I shouldn’t have bubbles and scrapes that stand out a lil mark is no issue but several is a problem I just want my money back to get my tint properly done I need it for my eyes cause they are sensitive and I have to wear my glasses so the tint helps me to block the Sun out and cuts down the burning and watering of my eyes when driving so it’s helping me out to see traffic better to be safe on the road I also had been texting him about the issue and no response until I came to his business and he sent his son outside stating he wasn’t there but his car was and I heard him I feel like they tried to get over on a single mother and I stressed that to them I need to be safe with my children in the car so don’t do the tint too dark so I can still see at night which he did that but just seem to not care about doing the job correctly he just wanted my money it seems like I’m sad this happened when trying to support your city goes wrong I just needed the tint for my safety and now I have to spend more money to do that

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