Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Towing Company

Always Towing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Towing Company.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTamara D

    Date: 04/03/2023

    1 star
    I hit a coyote yesterday on the highway. My engine light came on saying engine power reduced. It was raining and cold. My insurance picked this...company. They said the wait was 1.5 hours. That was a joke. After that time passed I called and the receptionist said another 30 min
    After that time passed I called and was told 15 more minutes. After that another 30. She then stopped answering the phone for my number so I had a friend answer and she answered the phone. When my friend tried to add me to the call, the lady wouldn't speak and hung up. Wow! Very rude. I called my insurance company in tears. They got another company there in 30 minutes! Always Towing has many complaints about them doing this to other companies. Their services was horrible. And on the Google reviews I see the same response to everyone who has this same complaint. They do not care about the people needing them. Horrible company and receptionist!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.