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Business Profile

General Contractor

Rob Hartley

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/10/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *** started on putting our new roof on in January 2022. Amt of money given was advance he requested of $50.00. *** ******* agreed to replace /put on new metal roof to Ohio state standards. We bought everything needed to do this. He was to put new boots I think they are called. Mainly to put roof on right and to put whatever new roofing wood it needed so roof would not leak.....or have any issues. The nature of dispute is *** messed our roof up bad. Roof not put on correct, I now have rain leaking into every room along with mildew, and mold. Some ceilings have fallen thru from keep on getting wet. He didn't put the boots on roof and some bathroom funnels were removed and covered over. I just want my roof fixed, inside my home is getting destroyed. *** left after I told him he needed to correct things, I made several attempts to talk to him and get him finish it and he has never returned any or contacted me at all and he never did get me a contract. Is there anything I can do about this? I am alone and living in fear this trailer could catch fire, due to how *** left the roof unfinished. Rain is collecting in outside security lights, so I can't use the security lights. Ceiling lights inside home falling down some hanging down and cords exposed due to ceilings getting wet and mushy. Lately I am having health issues breathing and I wonder if they are from breathing the mold in? If I wash ceilings they will fall thru, some have already and I sent *** all the pics from beginning, he never answers. I am not working due to disability s and recent brain injury. I have tried to find a way to fix but noone will touch and noone will fix without money up front and I have none right now. I can't believe people like *** ******* can do this much damage and just leave me in this scary position. This guy came back one night with stranger about 10 or 11 pm at night and said he was working on roof! There is a police report on that. Lot more but not enough room. Thank you * ******

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