Business Profile

Internet Marketing Services

Thane USA, Inc

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Thane USA, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

159 total complaints in the last 3 years.
42 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:08/22/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Purchased June 24, 2024.

My complaint is that I have been unsuccessful at updating my payment information. I have unsuccessfully attempted to reach them on several occasions via email and through their customer service portal. There is no phone number attached to contact them at all. This is annoying and has taken up much of my time. I am attempting to fulfill my balance obligation.

Their website is not user friendly and not working properly. When attempting to add payment information, it does not allow you to delete old card information and update with new. Also, I can see the balance I owe, but if I click to pay now, it continually uses the expired card. This is awful. I want to pay this company and never purchase from them again. I have never had such difficulty paying a balance.
Business Response
Date: 08/30/2024
The customer placed the order on our website on 6/24/2024 for H2O Mop X5 Deluxe Elite System and opted for 3-Pay Monthly Installment Payment Plan.
The order was delivered to the customer on Thursday, June 27 at 2:55 P.M. through UPS Tracking *******************
Our Customer Service Team is fully online, and we do not operate an Inbound Phone Line. Our customers can reach us through our customer support portal at our website ************************** at any time for assistance.
The customer has active account on our customer support portal through which we can be reached at any time.
The customer reached out to us through helpdesk ticket ******** first on Aug 12, 2024 to update the card for pending installment payments.
The customer was suggested to update the card information using our support portal however, was unable to do so.
Our customer service team reached out to the customer through phone to get new payment details and updated it to charge the new card for pending installments.
The balance due is $0.00 now and the same was informed to the customer through helpdesk ticket ******** on Aug 22, 2024.
Kind Regards,
Thane USA Inc.
Initial Complaint
Date:08/20/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I placed an order for the ABs Doer. It total cost was posted to my credit card on the 19th of July. I did not receive a receipt with instruction on registering the product, It was not until I finally viewed my credit card statement that I found information on the company's name. I went to the site and tried to register so I could obtain a return. By the time the send me this information my 30 days will be over. Please help me.
Business Response
Date: 09/03/2024
The customer placed the order online on 7/18/2024 for Ab Doer Elite.
The order was delivered on Wednesday, July 24 at 1:47 P.M. at Front Door through *** Tracking *******************
The customer was sent an Customer Portal Invitation email with a link to her email on Jul 18 2024 9:42PM and registered successfully on our portal on 8/22/2024 6:02:50 PM.
The customer reached out to us through helpdesk ticket ******** on Aug 22, 2024 and requested to return the order. Our customer service team responded to the customer through same ticket and provided return instructions and RMA details.
The Return Authorization Number is RMA # *****. The Return Address:
***** ********
**** ** ******** ******
***** ***
***** ** *****
Once the order is received by our fulfillment department, a refund will be initiated for the purchase price, less shipping and handling to customer's account.
We suggest sending us the tracking number when the customer return the item so that the refund can be initiated accordingly. Return Policy attached for reference.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 09/19/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
This is ****** *****. I never received your email. So I am writing to let you know I do want you to let the company know that I did not receive the Return Authorization Number from them. I only received that information from you on the 13th, and I am sending the Ab Doer back for a full refund. If you respond to this email it should now come through.
Thank you.

****** *****
Business Response
Date: 09/27/2024
The customer reached out to us through helpdesk ticket ******** on Aug 22, 2024 and requested to return the order. Our customer service team responded to the customer through same ticket and provided return instructions and RMA details.
The Return Authorization Number is RMA # *****. The Return Address:
***** ********
**** ** ******** ******
***** ***
***** ** *****
As suggested in the ticket and our previous response also, we suggest sending us the tracking number when the customer return the item so that the refund can be initiated accordingly. Return Policy attached for reference.
We also reached out to the customer again through helpdesk ticket ******** on Sept 24, 2024 and suggested her to provide us the return tracking number but we did not get any response.
Once the order is received by our fulfillment department, a refund will be initiated for the purchase price, less shipping and handling to customer's account.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 10/11/2024
I am writing to thank you for your assistant. I sent the Ab Doer Back to the company based on the information you forwarded to me. They did issue a refund to my credit card. Again, I
thank you for helping me with this matter. Had it not been for you I would not have been able to get my money back.

Sincerely,
****** *****
Initial Complaint
Date:08/19/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered this product on August 10th. I cancelled the order the very same day. They still have not returned my money.
Business Response
Date: 08/22/2024
The order was placed over the phone on 8/10/2024 for H2O Mop X5 Dual Blast.
We understand that our customers change their mind about the order and wish to cancel. It is important to note that in our efforts to get the customer's order delivered to them as quickly as possible, the customer may have as little as one hour or less from order placement to cancel the order.
The customer cancelled the order through our self-serve portal on 8/10/2024 itself before it got processed.
The charge of $158.97 was a pre-authorization which has been cancelled on 08/17/2024. It may take a few days for the money to reach the bank account. This refund will go through in the form of a reversal.
Kind Regards,
Thane USA Inc.
Initial Complaint
Date:08/16/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Product ordered 7/6/2024, filed a return request 7/29/2024 and accidentally 8/5/2024. They said they would contact me within 1-2 business days and I have not received any communication. I even went to their website in my account and filed complaint in "help" section around 8/15/2024...nothing. I was not satisfied with the product and wish a full refund. Return policy is 30 days. There is no way to call them and talk to some for help, only ordering phone number.
Business Response
Date: 08/22/2024
The customer placed the order through phone on 7/6/2024 for H2O MOP X5.
The order was delivered on Thursday, July 11 at 3:51 P.M. at Front Door through *** Tracking ****************** and **** Tracking ***************************
Our Customer Service Team is fully online, and we do not operate an Inbound Phone Line. Our customers can reach us through our customer support portal at our website ************************** at any time for assistance.
The customer has an active account on our customer support portal through which we can be reached at anytime.
The customer submitted 1st helpdesk ticket ******** on July 29, 2024 and requested to return the order. Our customer service team responded to the customer with RMA Number and return instructions.
The customer submitted 2nd ticket ******** on Aug 5, 2024 again requesting to return the order. Our team responded with RMA details again along with a 20% discount on purchase price of the order if customer wanted to keep the order. Our team followed up with a call also on Aug 13 and left a voicemail providing Return Details.
The return authorization number is RMA #*****. We request to include this RA number on the shipment.
Return Ship to address: ***** ********
**** ** ******** ******
***** ***
***** ** *****
Once the order is received by our fulfillment department, a refund will be initiated for the purchase price, less shipping and handling to customer's account. We suggest sending us the tracking number when the customer return the item so that the refund can be initiated accordingly. Return Policy attached for reference.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 09/06/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

**** ********
This is to show I paid for the shipping back and should NOT be deducted from the amount I should be refunded, as there was no instructions as to who ship it through and NO label was provided.
Business Response
Date: 09/10/2024
As per our return policy attached, on our website ******************************************** and in the packing slip sent to the customer, All refunds are less all shipping and handling.
So, the $14.95 S&H Charge from the original order and Return Postage charges are non-refundable.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 09/10/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

**** ********
I paid the $14.95 s&h with the initial payment. {Merch.$129.00 + $14.95 s&h + $9.36 tax=$153.31} Charge through their ******* *** ******* ** office
Initial Complaint
Date:08/14/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
This company was contacted for a return of their product. However, during several communications with them for the return they did not provide a prepaid return label nor shared that I would have to pay for the shipping. In addition, they explain once they have received the tracking number that the refund would be processed. They did not disclose that the consumer would have to pay for shipping. I contacted them via email several times and not once did they mention that I would have to pay for the return. I am due a refund for what I paid for shipping. This company refuses to pay. It’s concerning when false advertising is made to the consumer. I should receive a full refund for the return as well as the full refund for the shipping. This company is not to be trusted. I just noticed that the order was fully refunded but they refused to send me the shipping refund.
Business Response
Date: 08/26/2024
The customer placed the order online on 7/27/2024 for Total Flex L.
The order was delivered to the customer on Tuesday, July 30 at 2:03 P.M. through UPS Tracking *******************
When the customer reached out to us through helpdesk ticket ******** on Aug 7, 2024 to return the product, our customer service team provided the return instructions as below:
"Your return authorization number is RMA # *****. Please include this RMA number along with your Order Number and Name on the return shipment.
Our 30-day money back guarantee entitles you to a full refund of the purchase price, less the shipping and handling charges. Thane Direct is not responsible for the cost incurred to return the product. Kindly package the unit back in its original package.
Return Address:
***** ********
**** ** ******** ******
***** ***
***** ** ******
Once the customer provided return tracking number, the full refund was processed to customer's account on 08/13/24.
As per our return policy on our website ******************************************** and the on packing slip included in shipment box, the customer was informed the all the refunds are less the shipping and handling charges. The same was informed multiple times to the customer through helpdesk ticket ********.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 08/26/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

[Provide details of why you are not satisfied with this resolution.]

Regards,

****** ****
Initial Complaint
Date:08/07/2024
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Date of transaction: June 13, 2024

Cost: $167.71

Provided with H2O Mop X 5 Order #: *********************
Complaint: Window cloth accessory is defective, missing "hooks." Attempted to contact customer service ************************** and get service error 404 - File or directory not found. The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable. Dates of contact attempts - 07/24 (2 xs), 07/25 (2 xs), and 08/06. August 6th contact was made by phone (finally located a number) ************* Was redirected to sale of medical alert devices. Unable to discuss my concern. Not sure if person answering was actually real.

Dispute: Would like part replaced, but unable to contact customer service.
Business Response
Date: 08/14/2024
Our Customer Service Team is fully online, and we do not operate an Inbound Phone Line. Our customers can reach us through our customer support portal at our website ******************************************** at any time for assistance.
The customer has an active account on our customer support portal through which we can be reached at anytime.
The customer reached out to us through helpdesk ticket ******** on Jul 24, 2024 and our team responded to the customer with necessary information that the customer requested for.
We reached out to the customer again through same ticket ******** on Aug 14, 2024 and have requested to submit some pictures and a video if possible through same tickets so that we can assist the customer with replacement.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 08/14/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

***** **** ****
Initial Complaint
Date:07/31/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
7.4.2024. I wanted to order the mop. They showed the payment plan but they charged me the full price. I immediately tried to stop the order but could not reach them. They never would respond and I was surely charged 158.97. I tried several times to tell them I could not afford this amount to which put me in a bad financial bind. Finally the emailed me and said to refuse the package. I did the next day I took it to the post office. On 7.10.2024. I am trying to reach them for a refund and now they say my ticket number is closed. I said 'what does that mean?' I don't have any idea what to do now. I sent a message of how do I get a number no answer. I have no paper work to refer to. I do have a tracking number and found out it was received in ****** ***
Business Response
Date: 08/09/2024
The customer placed the order on our website on 7/4/2024 for H2O Mop X5 Dual Blast @ $158.97 FREE s&h.
We understand that our customers change their mind about the order and wish to cancel. Customers are directed to log into our customer service portal at ****************** to access their account and follow the steps to cancel the order.
It is important to note that in our efforts to get the customer's order delivered to them as quickly as possible, the customer may have as little as one hour or less from order placement to cancel the order* Our systems are automated to ensure the fastest order processing and shipment times possible and once an order has been processed and sent to fulfillment we are unable to cancel an order.
Our Customer Service Team is fully online, and we do not operate an Inbound Phone Line. Our customers can reach us through our customer support portal at our website ************************** at any time for assistance.
The customer reached out to us through helpdesk ticket ******** on July 5 and requested to cancel the order. However, the order had already been shipped and we were unable to stop it and our team suggested the customer to refuse the shipment on arrival.
The order was shipped through UPS Tracking ****************** and USPS Tracking **************************. The customer refused the package on July 10, 2024 and Return to Sender was Processed on July 11, 2024 by USPS and the package is getting returned to the warehouse.
We are in contact with the customer to issue a refund as we still have not received the shipment back at our warehouse.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 08/20/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I did not know I needed to respond but thane called once and said they tried to send my refund but thr card number was wrong I have tried to call and try to email to correct this several times and they will not. Will Not answer or respond. This is not a closed case. I still want my 158.95$. This is not a reputable company and I will never consider ordering from them. Please either open this case or do something to help me. ***** ******
Regards,

***** ******
Business Response
Date: 08/26/2024
As per our ongoing conversation with the customer through helpdesk ticket ********* a check request has been submitted to our accounts department to issue the refund and mail it to the customer.
The customer refused the shipment at the time of delivery and the order was returned to our warehouse.
However, the refund for returned shipment could not be processed as the customer closed her account/card.
As the customer did not update new payment information on our support portal, a check request was submitted and the same was informed to the customer today, Aug 26, 2024.
Kind Regards,
Thane USA Inc.
Initial Complaint
Date:07/26/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered the H2O X5 Mop on June 27, 2024. I paid $198.96 + $11.94 tax for a total of $210.90. I used the mop on my carpet as advertised and was very disappointed in the results. Wish I had taken a before and after pictures but didn't realize it would be necessary. I have submitted a return request with Thane on July 5, 2024 and received an email that I would get a RMA number within 1 to 2 business days. A week later I submitted a request help and again received the same email that someone would get back to me 1 to 2 business days. A second request was submitted July 23, 2024 a still no response regarding the return. They have a 30 day return policy and I believe their no reply policy assures they don't have to pay for refunds.
Business Response
Date: 08/01/2024
The order was placed online on 6/27/2024 for H2O Mop X5 Dual Blast Deluxe Elite System.
The order was delivered on Monday, July 08 through *** tracking *******************
Our Customer Service Team is fully online, and we do not operate an Inbound Phone Line. Our customers can reach us through our customer support portal at ******************************************** at any time for assistance.
The customer has an active account on our customer support portal.
We received first helpdesk request on July 5 through ticket ******** in which the customer requested to return the product. The return instructions were provided to the customer in the same ticket on July 10, July 18 and July 24.
Our customer service team tried to reach out to the customer through phone ************** also but were unable to leave a voicemail.
The return authorization number is RMA *****. We request to include this RA number on the shipment.
Return Address:
***** ********
**** ** ******** ******
***** ***
***** ** *****
Once the order is received by our fulfillment department, a refund will be initiated for the purchase price, less shipping and handling to customer's account. We suggest sending us the tracking number when the customer return the item so that the refund can be initiated accordingly.
Kind Regards,
Thane USA Inc.
Initial Complaint
Date:07/24/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I ordered a H20X5 Thane steam cleaner on 7/6. The information I read on the website said it was fully refundable. The mop does not work as described and I want to return. I've followed the instructions to the point of getting an account registered. My attempts to contact customer service result in 'page not configured' and there is no way to call this company. I spent $180 on the mop...not trivial to me.
Business Response
Date: 08/01/2024
The order was placed online on 7/6/2024 for H2O Mop X5 Deluxe Elite System.
The order was delivered on Friday, July 12 at 1:24 P.M. through UPS tracking *******************
Our Customer Service Team is fully online, and we do not operate an Inbound Phone Line. Our customers can reach us through our customer support portal at ******************************************** at any time for assistance.
The customer registered successfully on our portal and has an active account to check the orders and reach us at anytime.
We received a helpdesk request on Jul 23, 2024 through ticket ******** in which the customer requested to return the product. The return instructions were provided to the customer through same ticket ********.
The return authorization number is RMA #*****. We request to include this RA number on the shipment.
Return Address:
***** ********
**** ** ******** ******
***** ***
***** ** *****
Once the order is received by our fulfillment department, a refund will be initiated for the purchase price, less shipping and handling to customer's account. We suggest sending us the tracking number when the customer return the item so that the refund can be initiated accordingly.
Kind Regards,
Thane USA Inc.
Customer Answer
Date: 08/07/2024
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I attached my receipt for my attempt to return this item. I then tried to follow their instructions to log the info into their webpage. Again —I get caught up in trying to create a password. This is a total scam. Additionally I spent $68 on the return. I will track the return item and see if I get my money back, but I think I just threw good money after bad. So now the cleaner has cost me not $180 but $240. These company should not be in business and at the very least, provide a return label for their items. For anyone reading this…beware.
Also, I did not receive an any info from them about an rma code (as they stated in their response) I did look in junk —nothing. I thought it was an incorrect email, but I did get an order confirmation from them. They jus do not accept returns…total scam!

Regards,

****** *******
Business Response
Date: 08/14/2024
As per our return policy stated on our website ******************************************** and on packing slip also, All refunds are less all shipping and handling.
The RMA number was first provided to the customer through helpdesk ticket ******** on July 29 and later on Aug 9 through helpdesk ticket ******** on which the customer responded with return Tracking Number.
The refund for this order was initiated to customer's account on Aug 9 itself and the same was informed to customer through helpdesk ticket ********. We allow 5-10 days for the refund to reflect in customer's bank account.
Kind Regards,
Thane USA Inc.
Initial Complaint
Date:07/24/2024
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Was charged 3 times (once charged double the price of the product). Never received the product. There is no way to contact them by phone. I never received any kind of confirmation, so I cannot use their website. THESE PEOPLE SHOULD BE PUT OUT OF BUSINESS. How could you do this to a person? I have never seen anything like this.
I cant even give you and order number because I never received one.

The order was placed under the name ****** and his address is in ******** ***
Business Response
Date: 08/01/2024
The order IGNITE-********* was placed over the phone on 7/15/2024 for MOP X5 - 1 Pay of $129.00 + $14.95 S&H. Order Summary attached.
The order was shipped and delivered through *** Tracking ****************** on Wednesday, July 17 at 10:44 A.M. and received by ***** Tracking Statement attached.
As the order was placed through phone and an email address was not provided, the confirmation was not sent to the customer through email.
Only 1 charge was made to customer's card for $156.37. The previous charges were pre-authorizations which have been cancelled. It only take a few days for the money to reach the bank account as this refund goes through in the form of a reversal.
Our Customer Service Team is fully online, and we do not operate an Inbound Phone Line. Our customers can reach us through our customer support portal at our website ************************** at any time for assistance.
Kind Regards,
Thane USA Inc.

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Thane USA, Inc is NOT a BBB Accredited Business.