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Business Profile

Meeting Management

Happy Paws Entertainment LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meeting Management.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:01/30/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    This company hosted an event, Paws At Sea. The attendees were lied to and scammed. We were vastly overcharged, many of what was advertised was not included at all, and now the company has stopped us from being able to post our reviews on their ******** page. I have tried to find a resolution with them privately but to no avail. Many of us are seeking at the least a partial refund for what we paid to attend this event, that was not what it was advertised as and promised to be.

    Jacob ***** was the event holders name. This took place on a ***** ********* cruise. I will add a few screenshots of literature of what we were promised that we did not receive. Lunch with speakers, a $200 early bird discount, vendors, swag bags, etc. We were also told at the event that they would be giving away $15,000 worth of giveaways during the trip  this was not the case  all they gave away were a few Best Buy gift cards and event tickets for next year. The holder also has been caught bragging on ******* ******** *** ********* about how much money he made off of us.
    I was also told by paws at sea in a ******** message that their new address of Happy Paws Entertainment is **** ********* *** * ******* ** *****

    Customer Answer

    Date: 02/23/2023

    [A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]



    Better Business Bureau:



    At this time, I have not been contacted by Happy Paws Entertainment LLC regarding complaint ID ********.



    Regards,



    Casey Allen

Happy Paws Entertainment LLC is NOT a BBB Accredited Business.

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