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Business Profile

Pet Kennels

Kessler Kennels LLC., Bulldogs, Puppies, Bees, and Farm

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Kessler Kennels LLC., Bulldogs, Puppies, Bees, and Farm's headquarters and its corporate-owned locations. To view all corporate locations, see

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Kessler Kennels LLC., Bulldogs, Puppies, Bees, and Farm has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:05/16/2024

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We bought an American Bulldog puppy back in November of 2023.Notice she was scared and thin but did not think much of it until she started to get aggressive towards our smaller dogs.Upon taking her to be spayed 2 weeks ago our vet discovered her liver was extremely small. He did a liver biopsy and our worst fears have been confirmed.She has a liver shunt so she is not getting any nutrients in her body. Surgery is way more than we could ever afford at least $10,000 dollars.All we asked from the breeder was our money back but he has no morals and from what we just found out today he has sold sick puppies before and does not care whose family he hurts as long as he gets his money.

      Business Response

      Date: 05/14/2024

      We do not breed or sell animals and are strictly a boarding and daycare facility. As tragic as the story is, theres no way we couldve been involved.

      Customer Answer

      Date: 05/15/2024

       
      Complaint: 21614865

      I am rejecting this response because:

      Attached is a page from their website!!!!!

      We bought this dog from them for $600.00 and it does not surprise me they are not being truthful.

      She is terminally sick and all we can do is the best we can. They have done this to other people who have paid more then we did for her.


      Sincerely,

      ***************************

      Customer Answer

      Date: 05/15/2024

      You sent this to the wrong company!

      we got our puppy from

      Kessler Kennel llc Bulldogs and Bees

      Bauscom ****

      Business Response

      Date: 06/04/2024

      ALL correspondence are subject to and exclusively to the original owner of record. She is not the original owner on record.  That individual did not follow thru with proof of vet care and health care and records and registration as required, which is there right as the owner but it deems the spoilable good to being sold as is. For we cannot control the health and well being of anything that is in someone else's care, custody, and control for an indefinite long period of time if they don't certify it is being cared for properly according to terms. The animal was older and healthy and in great shape when it departed after they inspected it themselves. The amount is greatly way below what she claims as an amount.  We informed her we cannot process any claim unless the test results were sent to us. We gave detailed instructions for what was needed and how to submit.  She refused to submit the record for review but did threaten to slander and ruin our name unless she was paid off.  

    Kessler Kennels LLC., Bulldogs, Puppies, Bees, and Farm is NOT a BBB Accredited Business.

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