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Business Profile

Fire and Water Damage Restoration

DryPatrol
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Angela P

    Date: 01/04/2025

    They dried my kitchen and basement. Did a great job and explained the process as they did the work. Always willing to answer my questions as I have never filed a claim before.

  • SRINATH V

    Date: 07/02/2024

    Tripple 0 stars. Horrible experience with this company . Do not work with this company. My basement was flooded and we called dry patrol . The manager spoke all trash that the company will take care of everything talking to insurance company ,settling the claim and even he said based on the insurance payment they can adjust their payment invoice. They did max of 30 mins water sucking process and then left 3 dryers to let the basement dry on its own . The water was every where ,no proper cleaning and too much talking about the company how it will help customer etc., we signed the paper based on his assurance . But final bill came huge , initially they offered to reduce the amount but later they said no for some reason and we had to pay huge bill for nothing . Do not trust this company and its employees. They scared me that if we do not pay right away , they are going to report to collections. Andrea and her manager both did not help instead she talked to me very rude. Never ever we are going to recommend this company. TOTALLY DISAPPOINTED

  • Stephanie R

    Date: 01/25/2023

    Double 0 stars. We have an insurance claim after a frozen pipe burst in our basement (they don't handle plumbing so we took care of the pipe) on Dec 26th. It took 3 weeks of dehumidifiers and fans (industrial) running on my electric bill to dry out the basement (because they didn't originally check to see if the flooring was wet and it was). The tear down looks as if a bomb hit my 2 yr old house. Still have a wall up that is bowed out and water marked. Ceiling isn't cut straight and wood was left leaning against my foundation and I have no idea where it came from. I have no walls or insulation a month later and when we asked if the estimator for rebuild to come out an hour later than was scheduled they said no they were too busy. I don't want this company to fix this, I absolutely don't trust them.

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