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Business Profile

Roofing Contractors

Nelson Weaver
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/26/2022

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    November of 2021 the siding was installed, when the hot weather arrived the siding is buckling ! Mr Weaver states it is the siding, however I have 5 other contractors stating it is an improper install ! He has offered to return 4000 of the 6800 I paid for labor only, I expect the full 6800 for labor to be returned so I can have this fixed. I provided him the names and contact in for all of them, unfortunate he did contact them and was rude according to each of them !

    Business Response

    Date: 08/01/2022

    We installed siding the way we always do. Siding was good for 7 months and then went bad Do to siding being light gage. He told us ****** will replace siding but not labor. So he needs someone to pay for labor. Mike ******** told us he had 5 contractor's to come and look at job .2 contractor's said it was installed wrong 1 is roofing contractor. The 3rd contractor said it was done right. 4th contractor you can't  reach. We told him that we don't do siding and Mike ******** said that was okay. Before we knew ******* was going to replace the siding  We told Mike ******** that we'll replace siding. After he told us ******* was going to replace siding we knew it was not installed wrong.

    Nelson Weaver

    Business Response

    Date: 08/03/2022

    I have reviewed Mike ******** report im not a siding contractor like  I told  him. Why would ******* replace siding  if it was installed wrong. You do the math . I also told Mike  ******** I would replace siding same kind he got without warranty. Mike ******** said that he doesn't want me to replace it that he wants his money back. NOW THAT HE DIDN'T TAKE MY OFFER I WON'T DO ANYTHING FOR HIM. 

    Mike ******** has till Friday to take all complaints off the internet. If i don't see it off my attorney will send him a letter. We can go to court if that's what he wants to do. I didn't duy Siding. I  installed it the way we always do . Now it is up to Mike ********. 

    Thank you for your response. Mike ******** is lying and I will have nothing more to do with 6

    Customer Answer

    Date: 08/05/2022

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

    Better Business Bureau:


    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.


    Regards,


    **** ********

Nelson Weaver is BBB Accredited.

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