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Business Profile

Plumber

Takatch Plumbing and Drain LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/27/2022

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On or about August 2, 2022 I contacted Mr. T****** and asked him if he could do the plumbing for my entire home which was being remodeled. He told me that he could do it and we agreed upon a price of $20,000 . On August 22 I paid Mr. T****** $5,000 and then a fee days later I gave him another $5,000. Mr. T****** and one of his employees started working on the house on August 25 and dropped off some supplies. The next day no call no show…. No one has returned to finish the job. Because Mr. T****** only put in a few pipes and never returned to the job site I requested that he return my $10,000 minus the supplies. He refused and told me that I could not fire him because we had a signed contract. I have never seen a signed contract and regardless even if we had a contract there’s an expectation of doing the job in a reasonable time period. Which clearly hasn’t been done after more than a month. I’m asking for a full refund

    Customer Answer

    Date: 02/15/2023

    2.15.2023 BBB received vm from consumer stating that the matter has been resolved.

Takatch Plumbing and Drain LLC is NOT a BBB Accredited Business.

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