Reviews

Review Details

• Review fromRoger B

  Date: 12/21/2023

  5 stars
  In the Spring of 2022 I had a bad chimney crown with bricks loosened across the top layer for some months. I reviewed a number of chimney repair companies. Some wanted thousands of dollars and appeared shady in their documentation. Centerville Pipestone Chimney Services LLC was contacted previously in the Summer of 2021. A fair and reasonable quote which clearly described the required work was given. They honored the quote even though it was the previous year. They offered a 4 inch thick cement crown with 1 1/2 inch overhang, remove and re-lay the top brick layer and a waterproofing for an 8 year warranty on the work done. The existing chimney only had about a 1 ½ inch crown or less and no overhang. I selected them and contacted Alicia their Administrative Manager. She was very polite and knowledgeable setting up the work. The repair crew arrived on schedule, completed the work and cleaned up the area in a timely manner. A frame was placed to pour and set the cement crown. Days later it was removed and revealed a fine piece of work, with all bricks even and uniform. I asked about some small missing mortar spots in the lower chimney from years of use, and the crew later returned and filled all areas at no extra charge. Chris the Company Owner then conducted a final inspection with me before the waterproofing was done. I was impressed with their quality repair and professionalism. They stand behind their work, and with an 8 year warranty which no one else has. Now after a year the chimney appears excellent, with the best crown it’s ever had. Even other neighbors have commented on its appearance. I highly recommend this outstanding company and its fine staff.