Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tourist Attractions

Sapphire Creek Winery & Gardens

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tourist Attractions.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromCody C

    Date: 06/23/2023

    1 star
    My husband and I went here for our anniversary this month and overall it was disappointing. However, it was a response to that feedback that truly is disturbing.
    We ordered mixed drinks, an appetizer, and meals. Our drinks were watered down, the appetizer (burrata cheese) was delicious but came with four pieces of circular cut bread, which was unfortunately not enough to really eat much of the cheese. The main meals were disappointing, my braised short ribs had a sauce that was so heavy I struggled to eat half of it and my husband had a burger that was likely a frozen patty before.
    We didn't make a fuss, just paid our bill and left. We were not going to say anything, but got an email requesting a review. So, my husband responded to it with a post that was not to be published publicly but only sent to the restaurant so they could have honest feedback, not to bash the restaurant publicly.
    This is where we got a disturbing response. To the feedback, we received the following message, "Thank you for your feedback. We suggest you dine at Applebee's, where you and your trailer park wife would feel more comfortable."
    We already knew we would not be going back, but now we felt the need to warn others so they don't have a similar experience.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.