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Business Profile

Pet Boarding

A 1 Bed & Biscuit Boarding Kennel

This business is NOT BBB Accredited.

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Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kenny K

    Date: 04/02/2024

    A1 Bed & Biscuit Review:
    I strongly urge anyone considering taking their dogs to A1 Bed & Biscuit to reconsider immediately! On Saturday, March 30th, 2024, My St. Bernard, ***** and my 11-year-old, English Bulldog, ******, for their monthly grooming visit.
    I was called as I was en route to pick up my dogs from the groomer. Laurie, the groomer, said that **** had been panting excessively and could not stand up as his rear legs continued to give out. When I arrived, **** was in the hallway in complete distress. I picked up my dogs and called my wife to fill her in. We immediately went to ************ ********* ****** ********* The vet broke the news that **** suffered a heat stroke with a temperature of 106. ****’s bloodwork came back completely normal, and there were no underlying issues.
    The vet returned to update us on the side effects of heat stroke. **** was in distress, and recovery was not likely.
    We were left with the difficult decision of putting our baby boy down.
    Something felt off, though. My wife and I discussed how this could happen and why it happened.
    We decided to ask Laurie some questions. It turns out **** was left under a fan, which was different from what fans had been used on **** in the past. Laurie admitted to talking it over with Tillie and said the fan motor generates heat. It is the only logical reason for **** to have heat stroke.
    I asked Laurie when she noticed **** panting and his rear legs giving out. She answered it wasn’t until she brought **** over to do his final brush and nail trim. Laurie assumed **** must have just been in pain.
    Laurie notified me that the fan had been taken out of service to prevent this from happening again, even though there had been no other incident.
    We believe they knew what happened, and if we hadn’t asked the questions, we would never have gotten the answers.
    STAY CLEAR OF THIS ESTABLISHMENT if you LOVE your dogs!

A 1 Bed & Biscuit Boarding Kennel is NOT a BBB Accredited Business.

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