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Business Profile

Car Stereos

Stereo Doctor

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/26/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to these guys to have them installed an amp and subwoofer. I provided the amp and subwoofer, both ******* brand. They installed both and after a time period of less than 8 months the amp blows. A ******* amp is not cheap and lasts longer than 8 months. I bring it back to these guys and they charge me for another amp. Install the amp and about 7 months later the amp and the sub woofer blows. This was confirmed by a different installer who confirmed that the amp blew, along with the sub woofer. This installer also confirmed the amp was not tuned properly, cheap wiring was used which led to the issue. I called Stereo Doctor and they gave me a bunch of excuses. Bottom line is there is no way 2 amps and a subwoofer should of blew within a year timeframe. I would like to be reimburse for my amp and subwoofer or half of the bill for replacing the amp, subwoofer and new wiring.

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