Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/06/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This school is a rip off it’s is doing the things the old backfield which it was named prior to being callled ATA such as failing so many students for money implementing changes sucked the requirements to have a level 2 for a ATI proctored and exam which was told to us as students that ATI implemented the requirements and upon speaking with ATI as a student myself this turned out to fraudulent information ATI informed me that information was solely the i discretion and that then they has nothing to do with that l. Many students have failed classes due to this even if they has passing grades in the class over the required 80 % required passing grade. We as student put forth so much effort to learn and obtain the grade to pass the class which includes exams only to take one proctor which determines our faith I the end and if we did not have a level
  2 we fail the entire class and have to repeat even if we have a passing grade in the class and this was not implemented in the start of the program it was mid way during the program many of us are already struggling to pay for school and come from poverty and would like to be successful nurses to come out of poverty and take great care of our families maybe if the faculty had to sit in our seats and take these proctors without proper yea hung or preparations they would have a better understanding but it’s very unfair to all students that we repeat ann more class with h passing grades all because of a proctored exam we do not get a level 2 on it just doesn’t make sense we’re not even taught ATI material we are self taught that material that’s not a hat we are taught in lecture at all.

  Business Response

  Date: 03/19/2024

  ATA College provides all enrolled students with a sound, tested curriculum designed to provide the education necessary to be successful in their chosen fields.  Students are provided multiple academic and personal resources to ensure they gain the knowledge and assistance needed to earn their degree and successfully navigate the industry standards for employment.  ATA College is committed to student service, including ethical handling of internal student issues and concerns.  Student privacy is protected by the Family Education Rights and Privacy Act (FERPA), which prohibits the sharing of information regarding an individual student's academic record on this or any public platform.   

• Initial Complaint

  Date:09/15/2022

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This school is supposed to be a nursing school there are no supplies students are
  Being scammed and stolen from class ending early teachers late teacher not coming at all not going to
  Clinical and fake giving clinical hours not going out to clinical sites but are auf Ging off that we are paying 4550.00 a term for nothing bullied by staff lied to made fun of laughed at this school
  Is a joke DON J**** THE CEO NEEDS TO MADE AWARE OF WHATS GOING ON ! THIS SCHOOL IS SCAMMING INNOCENT PEOPLE WHI WANT TO BECOME BURSES OUT THEIR MONEY TIME AND EDUCATION BASICALLY BUYING BOOKS AND TEACHING OURSELF BUT USING THEIR CHAIRS AND TABLES AT ATA I WILL BE REPORTING THISNL TO T HE STATE OF **** THE BIARD OF EDUCATION THE FAFSA **** LOANDS DEPARTMENT AS WELL ATA WLL NO LONGER BE AN OPTION BY THE TIME IM DONE TEACHERS FAILING STUDENTS THEY DONT LIKE OR CARE FOR STAFF TALKING ABOUT STUDENTS LOUD EBOUGH FOR OTHER STAFF TO HEAR IT AND REPORT BACK TO THE STUDENTS THIS IS ATA ELEMENTARY SCHOOLJAIL

  Business Response

  Date: 09/26/2022

  September 21, 2022 
  

  BBB Serving Southern ****, Northern Kentucky, Southeast Indiana 1 E. 4th, Suite 600 Cincinnati, OH 45202 Fax: ###-###-#### 
  

  Re: Complaint ID ******** 
  

  Dear *** *******, 
  

  Thank you for your notification. Please find ATA College's response below: 
  

  ATA College is an accredited institution offering educational opportunities in healthcare. We pride ourselves on high retention rates, which we attribute to the dedication to student services exhibited by our faculty and staff. ATA College offers multiple avenues for resolving student concerns, which include the open-door policy of the Campus Director. Other personnel available to assist with student questions or concerns and counsel students include the Director of Student Services, Academic Program Directors, and the Learning Assistance Coordinator, who also extends personal offers for free subject-matter specific tutoring to students. Our educators are knowledgeable, professional, and responsive. At ATA College, we care about the student experience and provide support to help students successfully navigate their academic careers. 
  

  Thank you for reviewing this response. Please let me know if I can assist you further in resolving this matter. 
  

  Respectfully, 
  

   
  Ali J**** Campus Director ATA College