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Business Profile

Dry Cleaners

Cleaner Concepts Two, LLC.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dry Cleaners.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/23/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The said business presented me with a return check on Saturday October 22nd, I was profoundly hurt as a loyal customer that the said business charged me with a return check fee. The said business above waited a month to tell this customer that his check was returned----keep in mind from September 24th --October 22nd --I had been back to the said business numerous of times. I am trying to comprehends why this business waited so long to tell me ---the owner stated that he wanted to tell me -----okay but a moth later ? When I have been back to the business----makes no sense --most business would have ran the check again and moved on-----I have been loyal to the said business for almost 10 years -----------Not a way to treat loyalty----------The bottom line even if my voice mail was full he should have had one of his associates tell me since he is not there in the evenings ----This makes no sense -------------

Cleaner Concepts Two, LLC. is NOT a BBB Accredited Business.

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