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Business Profile

Employee Benefit Plans

Niles Lankford Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Employee Benefit Plans.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/10/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is for latitude retirement company. We had filled out 401k cash distribution form for my mom ( ****** **) through center for seniors in *********** ** back in February,2024 since she no longer works there. However, We still have not received a money. Also, I heard there are several formal employees who also has not received their 401k money. For some people, it has been several years. For many, at least few months. I need this processed asap for my mom. I’m reporting both companies for not processing this promptly and need to be fixed right away for my mom and others.

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