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Business Profile

Health and Wellness

Trihealth

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/09/2023

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was told by Dr. Hana W********* (10/18/22) to see Dr. Seerin Viviane S******, or else I would not be allowed to have a physical the next year (2023). I went to see Dr. S****** on 11/11/2022, who asked me a series of odd questions: (married, does your spouse work, monthly income); things most doctors would not. She briefly examined me, and had her nurse draw 4 vials of blood. The nurse said they would run a few tests.
    I later received SEVERAL bills, from numerous testing. One in particular, was a test Dr. S****** ordered 16 TIMES, totaling $1,198.76. There was another test for $365.00, which is on the breakdown, but not determined as to why. There were other unnecessary tests which were issued to raise the bill for a total of $1,412.92. Worse, I have contacted TriHealth Billing (twice) and *****, (my insurance - three times), concerning this issue. Unfortunately, no one seems to be able to help. I forced to see Dr. S****** by Dr. W********* and now, I am receiving a new bill almost every day since. I have received bills from people I have neither seen nor heard of. I was even charged for being inside the facility itself...and the places I had visited are in the same building of the same site. I feel as though I have been scammed and I would like a resolution for this.
    If a resolution cannot be reached, I would like to make others aware of TriHealth's fraudulent medical and billing practices. Any help you could provide would be greatly appreciated. Thank you.
    Sincerely,
    ******** ******

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