We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Renovation

Master Home Savers Construction, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Renovation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:02/11/2025

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The owner (Leroy R*****) of this company charged me a total of $2,690.00 for the deck off my bedroom, also he replaced 3 boards on my front deck as well. He was paid $1,000.00 up front with a check which I have a receipt for. For the deck off my bedroom he was paid in CASH $1,500.00. He charged $190.00 to replace the 3 boards on my front deck. The deck off my bedroom has not been completed. He installed 5 pieces of wood that make up the fence part of the deck that has knob holes in them. He assured me that he was going to replace them which he never did. The 3 boards on the front deck were installed but were never painted. He promised to bring me receipts for the $100.00 for the deck on the front of my home and for the $1,500.00 that was paid to him in cash. I do have a receipt for $90.00 which I paid him in cash. He NEVER came back with my receipt. I have called him numerous times. the first time he answered was when I left a message telling him I would appreciate it if he would complete the jobs that he was paid in good faith to do. I also said I don't want to, but I will take you to court if I have to. He then called me back in a matter of seconds. He said that the first day that the weather was in the forties, he would come out and finish the job, but he NEVER DID. I would NEVER recommend his services to anyone. Even though his work is acceptable his WORD IS NOT. I continued to call him after he never showed up. I called him 12 or more times and left messages but he NEVER RESPONDED. There were many days when the temperature was in the 40's and even warmer but he never came to complete the jobs he was PAID IN FULL to do.

Master Home Savers Construction, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.