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Business Profile

Mason Contractors

Gibson Construction

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mason Contractors.

Complaints

This profile includes complaints for Gibson Construction's headquarters and its corporate-owned locations. To view all corporate locations, see

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Gibson Construction has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/04/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We hired this business to fix a water pooling issue in our driveway. Total cost $5000. We paid all but $600 which is when it rained and not only was it not fixed it’s worse than it was before as it is now coming up to the garage. At first we tried to get him to fix it but he kept putting us off and ignored calls. Eventually He wanted us to pay more to fix it. We’ve attempted to get our money back but he is ignoring our calls. We are planning on filing this with court even though we don’t have an official contract detailing what the work was for. I do realize we should have gotten that documentation lesson learned. However this should not let him get away with this terrible work.

    Gibson Construction is NOT a BBB Accredited Business.

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