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Business Profile

Timeshare Advocates

Legal Consulting, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Timeshare Advocates.

Complaints

This profile includes complaints for Legal Consulting, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Legal Consulting, Inc. has 4 locations, listed below.

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    Customer Complaints Summary

    • 10 total complaints in the last 3 years.
    • 10 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/27/2025

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On November 17, 2022 we attended a timeshare dinner and signed an agreement with LCI to eliminate our timeshare property. We had a one time processing fee of $8797 and required to complete all paperwork by LCI on a timely matter which was done. We were given a certificate 100 percent money back guaranteed if the service was completed by November 17,2023 signed by the president Joseph O’H***. Unfortunately the service of LCl didn’t performed, completed or resolved within 12 months which is November 17, 2023. In January 2024 we requested a full refund via emails, phone calls with no response throughout the year. We finally got an answer and we were informed by Angie S***** customer service manager that Mr. O’H*** had passed away and LCI was in probate. She stated we would be put on a refund list and be informed about probate litigation and when refund would be sent out. At this time we have not heard anything. We request a probate update and a refund. We would like to know if any forms or request needed for probate litigations such as a debtors claim form in the state probate is filed. We would like Mr. O’H*** full name, date of birth, date of death in city and state. We can provide what is needed such as dates, calls and emails and why we deserve our refund. Please expedite this response ASAP via my email. If needing anything from us please let us know. Sincerely ****** *** ***** *******

    • Initial Complaint

      Date:03/10/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The following are the pertinent details:
      Two (2) Agreements were signed on 9/21/2023 to pass legal title of our two timeshares. The fee paid was $3,500 for each totaling $7,000 for both. The transfer of title/ownership was stated in the contract to occur within 210 days. Numerous phone calls were placed with "****** **", a company in ************ ** that was to handle the transfer process. Several were returned to simply acknowledge my call and to suggest I talk to the manager, Alan G******. I left him a message on at least 6 different occasions with no return calls. After not getting anywhere and having continued to pay our dues as requested throughout the process, we determined that they were unable to perform the transfer for which we had contracted them. On 11/4/24 we wrote a letter to LCI, as requested in the contract, that due to their inability to complete the contract, we were requesting they cease any further actions and provide a partial repayment since the services requested and contracted for were not able to be completed per the contact. Two letters were mailed via Certified Mail on 11/6/24, one to their Cincinnati OH address and one to their PO Box in Warsaw KY- both addresses being listed on the contract. Both envelopes have since been returned to me by the Post Office with "return to sender- attempted - not known- unable to forward". We appear to not have any legitimate way to contact the correct people so we are hoping you can help us to do so.

    • Initial Complaint

      Date:01/13/2025

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      June 15, 2023
      Guarantee from Legal Consultants, Inc for the elimination of my Time Share ownership within 12-18 months or they would refund the full $5779 to me. I started calling their holding/title company in Sept 2024 since I had no communication from them. Then I got someone to answer the phone numbers that I tried and was told someone would call me back and no one did. Started calling again today and got no answer on 7 different numbers and left a message on 6 of them. Even if it appears the "owner" Joe died, it wouldn't matter because it was incorporated. The corporation would pay the debts. This is one more shameful black eye on the time share industry. I would like to get my money back as I believe that they never intended to refund my money nor accomplish the original goal. This appears to be one of the time share scams they claimed to warn us about. I am hoping a class action lawsuit gets organized and filed as I will join that. I will also file against the estate however that is the number one reason people incorporate is to protect the owner from lawsuits. What a huge disappointment!

    • Initial Complaint

      Date:12/30/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We signed up with this company to get rid of our timeshares. They told us our beneficiaries would be responsible for massive debts upon our deaths. We were quarantined 100% refund if they were unable to get our names off the deeds to these timeshares within 18 months. Now I’ve been told that the owner of Legal Consulting Inc. (LCI) has passed away and the company is no longer responsible for the quarantee. Nothing has been done and we would like a full refund.

    • Initial Complaint

      Date:12/13/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 18 October 2023 I paid Legal Consulting Inc (LCI) $8006.00 to get me out of my timeshare. At that time I was told by the representative that if they were unable to get me out of my timeshare, I would receive a full refund. I am still in this timeshare and I am requesting the refund of $8006.00. I have attempted to contact LCI multiple times and I am told they would call me back, they're in a meeting and unable to talk with me, etc. But I have never received a call back directly from LCI.

    • Initial Complaint

      Date:11/13/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      As of September 14, 2024 the guaranteed one year period in which to sell our time shares past. We were guaranteed a full refund ($11,644), if not sold within one year.

      We have attempted to get information from LCI at least ten times, but have rarely received a return phone call or written update. Neither time share is sold as of this complaint. We are therefore demanding that either all future time-share expenses be paid by LCI or our money returned as guaranteed.

    • Initial Complaint

      Date:10/23/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Contract was signed to get us out of timeshare with in one year, we have continued to contact them via phone and email and nothing has been done. Now they don’t respond to any inquiries. I want my full refund since they broke contract and I still have to pay my maintenance fee. They are thieves.. and nothing more and I don’t understand how they keep to do this to people. Is an injustice. Seeking possible council for charges. It’s a pretty well set up scam..

    • Initial Complaint

      Date:08/12/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We went to a timeshare cancellation seminar on July 20, 2023 in *** ****. Legal Consulting Inc. was the Company conducting the meeting. this seemed to work at the time of presentation We did sign with LCI,inc on July 20th,2023. However had a change of mind next day tried to call representative that gave us his number His name Matthew B****** Left message called twice no call back. Unfortunately decided to go forward only because there was 100% money back guarantee and did not have to pay all money up front just monthly. .Within a three day timeframe received a so call packet from a company called ****** ** out of *********. They are a fulfillment company that LCI,inc. uses to cancel your resort timeshare. That was not mentioned at the meeting. Communication with LCI,inc. was limited and not very transparent ****** ** was worse. The guarantee promises cancellation anywhere from 291 days to 12 months. WE sent all the backup paper work asked of us . Our timeshare has no mortgage therefore it is a standard process. As of July 21st 2024 no cancellation no call backs from ****** ** which I began calling prior to July 20th 2024. I sent letter notice of cancellation of contract due to non service as promised. Also requested monies paid to LCI, inc. up till July 25th ,2024 and copies to ****** **. When LCI, inc called i was told to call ****** ** and the ****** ********* ********* ******** **. I did Switch It no call back I did however explain the situation to **** and put in a dispute , I told **** to stop the auto withdrawal from my account which they did back on July 26th, 2024. Then I received a letter from **** stating that the withdrawal cannot be cancelled and it is still ongoing. This letter was simply signed Helen, Clients Services on a **** letterhead. called **** and asked for Helen three different times no one by that name works there this is fraud. **** has put a dispute in again trying to contact LCI, inc. as of August 5, 2024 no call back.

    • Initial Complaint

      Date:07/31/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 9/13/22 we signed an agreement with Legal consulting services to transfer our timeshare. It has been almost 2 years and they have still not completed this transaction. I am responsible for paying my maintenance fees in the meantime and so far I have paid over $2200.00 in fees. I have a certificate that states I will get a full refund if they do not transfer my timeshare within 12 months. It is signed by J** O'****, President. I have made numerous phone calls and left several messages, but no one has ever called me back. They still publish a AAA+ rating with the BBB on their web site but the BBB website states they are no longer ranked by the BBB. They publish the few positive reviews on their web site but there are at least 10 times more negative reviews. Please advise me of my options. Thank You!!

      Customer Answer

      Date: 08/05/2024

      Re: ATTENTION NEEDED: You have a new message from the BBB serving Cincinnati
      External
      Inbox

      A0L_Mail <******************>
      Attachments
      Aug 2, 2024, 12:41?PM (3 days ago)
      to me

      Good Day *******,

      I have attached the information you requested.  Please let me know if you need anything else.  Also, please let me know if you received this e-mail.

      Thank you for your assistance in this matter.

      Best Regards,

      *** *******

    Legal Consulting, Inc. is NOT a BBB Accredited Business.

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