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Business Profile

Windows

LEI Home Enhancements
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for LEI Home Enhancements's headquarters and its corporate-owned locations. To view all corporate locations, see

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LEI Home Enhancements has 4 locations, listed below.

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    Customer Review Ratings

    4.9

    Average of 39 Customer Reviews

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    Review Details

    • Renee S

      Date: 09/26/2023

      I recently purchased windows from LEI Home Enhancements. I love my new windows. I love the locking feature. The installation was completed in one day. They did a fantastic job on installation and left everthing in great shape. So happy with the entire experience.

    • Patty O.

      Date: 09/14/2023

      Mark his crew were wonderful from start to finish. Do not be afraid to choose this contractor for your work. The work crew were courteous, through, excellent work and clean up through and all the way to the end. We had 2 roofs tore off shingles and new installed. Excellent job to all. Appreciate it.  Mark even chose the shingles color for us because we could not decide. Glad we did, wonderful choice *****

    • Jason L

      Date: 09/10/2023

      We hired LEI to replace our patio door, and every step of the process went smoothly. Alan visited our home to make preliminary measurements, walk us through our options, and prepare our quote. Tom came out the following week to make final measurements, and returned ~12 weeks later for installation. Removing the old door and installing the new one took about six hours, and Tom took great care of our home from start to finish. He took care of some rotting wood under the threshold and cleaned up thoroughly both inside and outside. Before leaving, Tom walked us through the features of the door and the details of its lifetime warranty. Communication was timely and thorough throughout. This was an excellent experience from start to finish, and we would not hesitate to hire LEI again.

    • Paige S

      Date: 08/31/2023

      The pictures don’t really do it justice. But yesterday, we had 9 windows replaced by LEI Home Enhancements and they did amazing! Our windows had severe nicotine damage and were stained yellow (from the previous owners), the screens were all bent and had holes in them, and some of them wouldn’t stay open so we had to put something in them to hold them up. And in the winter, the nursery would be freezing cold because of our old windows. Our front picture window was also changed to where we can now open it and it has a screen! Perfect day to have all of our windows open. ?? This was originally scheduled to be a 2-day project, but Howard and Josh busted it out! ?? They were both very kind and hard-working and explained everything they were doing during the whole process. We can’t thank this company and Marc enough! ?? Also adding in that we had 2 other companies come out and give us quotes that were outrageously priced. LEI’s quality and prices are definitely better!

    • Karla S

      Date: 08/03/2023

      LEI has quality installers. Our patio door with window above it required specialized installer. The installer did an excellent job and was very detailed in his measurements.

    • Laurie G

      Date: 07/26/2023

      They did a an outstanding job on installing my windows on my home! I would definitely use them again and refer them to my family

    • Michael M

      Date: 07/20/2023

      This is my experience. Its been over two years since I ordered windows with LEI. To start the salesman lied and told me LEI used in-house installation crew and not sub contractors. I found that out when at my first scheduled install. When I informed LEI customer support and how I felt about the situation they replied letting me know how hidden in the fine print of the contract not only do they use subcontractors but I the client am actually responsible for them. Long story short its been over 2 years, I ordered 6-7 windows, they have been reordered 4 time, Im currently waiting on two windows that needed reordered because they lost them from the previous failed installation, so far only 1 window is fully installed and finished. LEI keeps saying sorry to me but they dont mean it. When I mention i discount for all the days I had to stay home for install and for my overall experience. Im told they cant discuss or offer a discount until the job is done. So basically they want paid first then they will discuss if they are willing to compensate me for all my trouble. If I was told in the beginning it would require me 3 personal days, going home early from vacation, and over 2 years with 1 future installation date pending because Im still waiting. No one in their right mind would agree to that contract. Im just sharing my experience because I dont want someone to share my experience with LEI.

    • Lora S

      Date: 07/12/2023

      Impress with our new window by LEI Home Enhancements. Great customer service. No regreats at all!!

    • Maria M

      Date: 06/12/2023

      I love my new windows from LEI Home Enhancements, they are beautiful, large, simple and same time complex. It is feeling like I have 2 new rooms in my home. Thank you for your outstanding services.

    • Andrew K

      Date: 04/30/2023

      Windows and doors look amazing, top notch quality and work performed by the installers (request Travis for the Cincinnati area). Order was ready weeks/months before original quote which was a nice surprise. Will definitely be using LEI to replace all remaining windows in the coming years.

    LEI Home Enhancements is BBB Accredited.

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