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Business Profile

Clinic

Hope Valley Recovery

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromsarah s

    Date: 11/14/2024

    1 star
    They kicked an 18-year-old on the streets. Didn't get to talk to her to see what was going on. They knew I was hours away. I just dropped off items to her and they didn't say a word to me. As I got in my driveway they called me to come pick her up. I talked to them the day before stating I didn't have room or anything if she was to leave. If they want to let her go, she has completed the program. They were waiting for the insurance to go through for her to be transported to a new home. It felt like they wanted her to leave so they could fill her spot. Dropped her off at *******. I called to talk to the head and they said they should have let her talk to me it's their policy. When I was able to talk to the young girl. I had to turn her phone on to even be able to. She said they were trying hard to get her to leave and told her that I didn't want her. They were supposed to call me back and help me get her to the places that they promised but never called back. I called and left messages. They are good until your program is up and they need to fill a space for money. The weekend workers and weekday workers don't get along so it's an even bigger mess.

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