We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Airline Ticket Agency

Lookupfare

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Airline Ticket Agency.

Reviews

This profile includes reviews for Lookupfare's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lookupfare has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Lookupfare

      Cleveland, OH 44144-2016

    • Lookupfare

      PO Box 44042 Cleveland, OH 44144-0042

    • Lookupfare

      600 Superior Ave E Ste 1300 Cleveland, OH 44114-2654

    • Lookupfare

      5676 Broadview Road #206 Cleveland, OH 44134

    • Lookupfare

      3100 E 45th St Ste 310 Newburgh Hts, OH 44127-1091

    Customer Review Ratings

    1

    Average of 4 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Des j

      Date: 11/22/2024

      This place needs to be put out of business. Very shady business dealings. Rude employees and hidden policies. Please do not book with them

    • Sandra S

      Date: 10/07/2024

      Called to change the flight dates with the intent to pay a change fee, they would not change the dates and told me it’s a use it or lose ticket. I’m paying for something for nothing and not able to get any kind of help even offering to pay the change fee, they DID offer to find me a new flight but I would have to pay for the new flight, uh you took my money already, why would I even consider giving you another dime? This is a flight I booked because of a medical issue and the dates changed because of the surgery schedule! So glad we have companies that operate with compassion for people-just not this one!

    • yalcin A

      Date: 04/02/2023

      Threatened By Marselius today after my review
      We purchased a round trip Seattle to Istanbul on March 6th for March 16 depart and 3/26 return . We received a text from Lufthansa 1 segments of our return flight Munich to Chicago is cancelled do to Strike . I called lookupfare.com immediately customer service denied and said your flight confirmed do not worry I told her Lufthansa web site shows cancellation and replied do not worry , next day I received another text from Sunexpress and said due strike your Istanbul to Munich flight cancelled . I called again lookupfare again he denied any cancellation , on 3/25 lookupfare called and said your flight cancelled but do not worry we are looking for alternative flight for you after long wait they said nothing available on 3/26 but don't worry we will find a flight then offered Air Lingus and Emirates flight which is more then $1800 one way return flight on 3/28 . While I was on the phone with them I find tickets on Turkish airlines $1364 for two on 3/26 he said those are stand by tickets and not confirmed while I was on the phone with them those tickets sold out , finally I had to spend another 2 days in Istanbul pay for hotel and food and missed 2 days from work and solution given you may received some $600 to $800 total refund . Terrible company if there are no star available I will give them 0 star .I got a call from luukupfare today and got Threatened by Marselious if I don't take my fair review they will block my refund which I will be receiving from United Airline. I want my refund and lost of work compensation and expenses I made extending my stay

    • Josefina H

      Date: 11/02/2022

      I booked a fare for my brother through lookup fare.com which is full of fake promotions and unprofessional and dishonest representatives. I booked the fare and next day they star calling or emailing reporting that the fare went up so they give you a new quote which is 4 times more of what you paid for it.But because they have your credit card information they booked the fare even when you said not. I realized a few days after the credit card statement showed it. I called and they just say that I needed to talked to the person who did it to resolve the issue.I called the credit card company to resolve the issue still debating it. how is that from 300 went to 1,2 00 and change plus 59 dollars for agent’s fee. This is abusive and I never received the itinerary.Please run away from these fake promotions online and process booking through airlines if you want to avoid experiencing this kind of issues. thank you

    Lookupfare is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.