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Business Profile

Carpet and Rug Cleaners

Coit Cleaning and Restoration Services

Reviews

This profile includes reviews for Coit Cleaning and Restoration Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Coit Cleaning and Restoration Services has 2 locations, listed below.

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    Customer Review Ratings

    4.63/5 stars

    Average of 24 Customer Reviews

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    Review Details

    • Review fromPatricia E

      Date: 01/20/2025

      5 stars

      Patricia E

      Date: 01/20/2025

      Coit did a fantastic job at cleaning our 8x10 rug! I guess we should have had this done a couple years ago because it looks brand new!

      Coit Cleaning and Restoration Services

      Date: 01/24/2025

      Thank you ******** *******  We are pleased to see Christina our Plant Manager exceeded your expectations. We look forward to seeing you again in the near future for additional services!!
    • Review fromLinda R

      Date: 01/14/2025

      5 stars

      Linda R

      Date: 01/14/2025

      Easy to schedule for cleaning. They were punctual and did a good job. Knowledgeable and efficient. Great prices!

      Coit Cleaning and Restoration Services

      Date: 01/15/2025

      Thank you ***** ******* we are pleased to see you received the Coit Experience. We look forward to seeing you again in the future!!
    • Review fromDavid Z

      Date: 01/10/2025

      3 stars

      David Z

      Date: 01/10/2025

      For the amount of money we were charged we felt the detail work in the bathroom could have been better. Did nothing behind the toilets. Did not detail the soap tray on the shower wall. Did not detail the slide on the bottom of the shower sliding door. Probably would not use them again

      Coit Cleaning and Restoration Services

      Date: 01/14/2025

      Mr. ******* 
      Thank you for taking my call to today.
      We appreciate you choosing Coit for your cleaning. I am sure a few of the reasons why you chose Coit was because we are family owned and have been in business for over 70 years. We offer our customers 100% Unconditional Guarantee. If we do fail to meet our customers’ expectations we want to make it right for them. However, to make it right we need the opportunity to come back to your home and correct the issues. Without that opportunity we both remain unsatisfied. We would appreciate it if you would reconsider allowing us to rectify the problems. Please call me at earliest convenience at ************ *** ***.
      Sincerely
      Joann *******
      Reputation Manager
    • Review fromLinda S

      Date: 12/29/2024

      5 stars

      Linda S

      Date: 12/29/2024

      On time, did great job. Had some spots he worked on and was able to

      Coit Cleaning and Restoration Services

      Date: 12/31/2024

      Thank you ** *******: We are pleased to see Mike L was able to exceed your expectations. Thank you for being Coit Loyal and we look forward to seeing you again. Happy New Year!!
    • Review fromChris M

      Date: 12/04/2024

      5 stars

      Chris M

      Date: 12/04/2024

      Great company with the best prices! We are very satisfied with their work they dud with our furniture and vent cleaning.

      Coit Cleaning and Restoration Services

      Date: 12/05/2024

      Hello ***** ****** 
      We are pleased to know Nate S and Ryan were able to provide to you the Coit Experience!! We look forward to seeing you again in the future!!
    • Review fromDelvis V

      Date: 11/27/2024

      3 stars

      Delvis V

      Date: 11/27/2024

      A big spot in my office was not treated or cleaned. Not happy.

      Coit Cleaning and Restoration Services

      Date: 11/29/2024

      Mr ********** 
      Thank you for reaching out to us. Our goal is to exceed our customer's expectations and it appears we have fallen short of this goal. Thank you for taking my call this morning and allowing us to rectify the situation next week. If you need to change the appointment feel free to reach me at ************ *** ***.
      Sincerely,
      Joann ******* Reputation Manager
    • Review fromJack S

      Date: 11/16/2024

      5 stars

      Jack S

      Date: 11/16/2024

      Great service in all - from the initial quote to easy scheduling, prompt notifications and cleaning. A+

      Coit Cleaning and Restoration Services

      Date: 11/18/2024

      Thank you Mr. *****  We are pleased to see Jayden was able to provide you with the Coit Experience!! We look forward to seeing you in the future!!
    • Review fromToby R

      Date: 11/02/2024

      5 stars

      Toby R

      Date: 11/02/2024

      My tiles are shinning. So glad it was done. Had ducts cleaned. Doesn’t seem any different but glad to have it done. Employees were very nice and courteous.

      Coit Cleaning and Restoration Services

      Date: 11/03/2024

      Thank you Mr ***** 
      we are pleased to see you received the Coit experience!! We look forward to seeing you again in the future.
    • Review fromRobert O

      Date: 10/29/2024

      5 stars

      Robert O

      Date: 10/29/2024

      Ryan came out and was very pleasant and was on time. He did an excellent job cleaning the carpets.

      Coit Cleaning and Restoration Services

      Date: 10/30/2024

      Thank you Mr. ******* we are pleased to see that Ryan was able to exceed your expectations. We look forward to seeing you again in the future!!
    • Review fromVA M

      Date: 10/13/2024

      5 stars

      VA M

      Date: 10/13/2024

      Fixed carpet and cleaned the carpet, very satisfied with work performed.

      Coit Cleaning and Restoration Services

      Date: 10/15/2024

      Thank you Ms ******* we are pleased to see Mike L was able to provide you the 5-Star Coit Experience!! We look forward to seeing you again in the future!!

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