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Business Profile

Liquidators

Mkh Liquidation and Surplus

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Liquidators.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/30/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a stainless refrigerator from this business on 10/21/23. I paid for delivery which was an additional hundred dollars that I paid out of pocket.The refrigerator was delivered on 10/25/23. Upon retrieval I plugged in the refrigerator and went to bed. The next morning the refrigerator never froze I set it to the highest setting still nothing eventually it cut off and did not cut back on . I reached out to the owner he offered me a white refrigerator I declined due to the fact my other appliances are stainless steel. He told me he would have someone pick it up and bring me a refund no one has yet to come. I continued to reach out he said he would return the money now my phone calls are being blocked. I am on a fixed income and don’t have much since then I have lost all my food and have to eat out of a cooler. Because I don’t have enough the extra money to purchase another refrigerator.

  • Initial Complaint

    Date:12/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    April 8, 2022 I purchased a brand new Samsung Flex washer and dryer unit from MKH Liquidations. I used the 90 day same as cash method of payment through ***** *******(**** * ******) The Flex washer spins so hard that it rocks and put holes in the laundry room walls. I contacted Samsung for a service appointment and Samsung informed me the unit has no warranty. They also said I cannot purchase and extended. ***** ******* said the above mentioned matter is not their problem. Mkh Liquidations informed me I can't return or exchange the unit. I have been spinning my wheel for 30 days with the above mentioned parties. I have a beautiful Flex washer in my laundry room that I paid well over $1,500 just taking up space.

  • Initial Complaint

    Date:09/29/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a dryer from him for 100$ when I got it hooked up it did not work I confronted him about it and he responded with “ I told you it was new I didn’t tell you it worked” then he threatened to **** ** *** if I didn’t leave his store. It is a dirty unsafe place from what I can see he has the forklift driving through there with his kids running around with zero regard for safety. But those are his kids at end of the day I want my money back!!

Mkh Liquidation and Surplus is NOT a BBB Accredited Business.

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