We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Restaurant Management

Panera Bread

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurant Management.

Reviews

This profile includes reviews for Panera Bread's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Panera Bread has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    3

    Average of 2 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • LB M

      Date: 11/01/2024

      Business manager - horrible. Staff has no consideration to who/hat they are doing / making / serving. Staff is rude, unprofessional, lacks training. Each time we visit or order from this store - there is an issue. Each time that issue is communicated, it is met with rudeness, poor tone of voice, unprofessional explanations (involving passing personal blame). Store is very quick to offer a credit or a refund -- without actually improving their level of quality and service. Management is quick to shrug off internal concerns and quality control, consistently blaming staff sometimes on a personal level. No accountability is ever taken. Consistent poor service is a factor whether by delivery, pick up, or eat-in options for this store. Someone needs to step in and address.

    • Beth W

      Date: 07/13/2024

      Delicious food order! I had advocado egg sandwhich on rye roll with blueberry-lavendar lemonade! Drive through service was top knotch

    Panera Bread is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.