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Business Profile

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The Captain, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 8 Customer Reviews

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Review Details

  • Review fromJOE P

    Date: 04/15/2025

    5 stars

    JOE P

    Date: 04/15/2025

    Ben and his team do a great job to make things clear - great quality at a competitive price!

    The Captain, LLC

    Date: 04/17/2025

    Thanks for your feedback, Joe! We try to be fair and offer quality in everything we do :)
  • Review fromwilliam b

    Date: 12/07/2024

    5 stars

    william b

    Date: 12/07/2024

    They did a great job installing a fence in my back yard.

    The Captain, LLC

    Date: 12/07/2024

    Thanks for your review, William! Glad you were happy :)
    Ben ****** Owner & Founder
    The Captain
  • Review fromMaggie K

    Date: 12/13/2023

    5 stars

    Maggie K

    Date: 12/13/2023

    I highly recommend The Captain for your roofing needs! I was in between a rock and a hard place when I called them. I had water coming in my attic and had to leave for a work trip the next day. I called Ben and he worked to get Tony out right away. Tony arrived early the next morning and gave me an assessment on what they could do. There is never a good time for needing a new roof but The Captain made it a simple process and affordable through financing! The roof was completed while I was away for work. The crew was professional, respectful, arrived on time, cleaned up after, and did a beautiful job! They even included free gutter guards! As a woman there is always a fear of being taken advantage of by contractors, but everyone I encountered from the Captain made me feel secure and knowledgeable about what was happening the whole time! Tim even fixed a soffit issue for me! Again, 5+ stars for The Captain!

    The Captain, LLC

    Date: 12/14/2023

    Thank you for your review, Maggie! So glad we were able to help you. :)
    Here to serve you,
    Ben Daniel
    Owner & Founder
    The Captain
  • Review fromEdward H

    Date: 05/08/2023

    5 stars

    Edward H

    Date: 05/08/2023

    Excellent job, easy to work with. If I ever have any future siding issues will definitely go back to the captain

    The Captain, LLC

    Date: 05/09/2023

    Thank you for choosing us, Edward!
  • Review fromKimberly C

    Date: 05/02/2023

    5 stars

    Kimberly C

    Date: 05/02/2023

    We just had them replace all our ancient, beat up gutters on our older home. They were so easy to work with through the whole process. Everyone we dealt with from the service manager to sales person to the installation crew was professional, friendly, and easy to work with. Fair pricing and quick install. We couldn't be more pleased. Happy to recommend them to others.

    The Captain, LLC

    Date: 05/03/2023

    Wow! What great feedback! Thank you Kimberly. Happy to help again in the future :-)
  • Review fromLarry B

    Date: 04/04/2023

    5 stars

    Larry B

    Date: 04/04/2023

    I had my gutters replaced as they were about 35 years old. The Captain was the most competitive bid and did the work exactly as promised, on time, and to my expectations. They also followed up promptly after the job was complete to be sure I was happy and reminded me that if there were any issues in the future, they would address them right away. Happily, there were no apparent problems, but I'm sure they would fix anything that might come up down the road. I would happily use them again.

    The Captain, LLC

    Date: 04/05/2023

    Thank you for the kind words, Larry! Happy to help whenever you need us again.
  • Review fromJustin T

    Date: 03/24/2023

    5 stars

    Justin T

    Date: 03/24/2023

    Needed to get out chimney flashing installed. Very pleased with the communication throughout the entire process and attention to detail on the work performed. Would highly recommend

    The Captain, LLC

    Date: 03/25/2023

    We're glad to hear you were happy, Justin. Call us anytime!
  • Review fromRyan L

    Date: 03/21/2023

    5 stars

    Ryan L

    Date: 03/21/2023

    They were an absolute pleasure to work with. We had a downspout that was draining directly onto a concrete slab and contributing to a basement leak. The Captain was quickly (and very affordably!) able to diagnose the issue and redirect the flow. I didn't originally know this, but they also installed gutter guards on our house shortly before we purchased the home, and those have been a huge help! 10/10 would recommend.

    The Captain, LLC

    Date: 03/22/2023

    Thank you for your feedback, Ryan! We were happy to serve you :-)

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