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Business Profile

Concert Hall

PromoWest Productions

Headquarters

Reviews

This profile includes reviews for PromoWest Productions's headquarters and its corporate-owned locations. To view all corporate locations, see

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PromoWest Productions has 2 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromVeronica B

      Date: 07/30/2024

      1 star
      Quick pass tickets are a scam. You pay 20 dollars extra to get in before the general public. Well when it comes to let people in. The let the general public in at the same time. And they have the faster way of getting in. They are ripping people off.
    • Review fromLeah B

      Date: 07/27/2023

      1 star
      Unwilling to refund money from Quick Tickets after not honoring them at The Backseat Lovers concert on July 23rd 2023.
    • Review fromKathy U

      Date: 04/03/2023

      1 star
      On 3/31/2023, my husband and I had tickets to see the ***** ***** concert. This was our first time visiting your venue. We were really looking forward to our little get away in Pittsburgh for his birthday. Unfortunately, we were only able to see three songs before a very rude security guard with a nasty attitude asked us to leave the concert due to some drunk girls bumping into my husband. My husband did not move over because we were standing by a lot of nice couples and we were all standing there from the very beginning of the concert. He asked the girls why they kept bumping into him and before I knew it, the security guard was there asking him to leave.
      We paid good money for these tickets ($72.00 / each) and did not even get to enjoy the concert. My husband and I are in our 50’s and have been to many concerts and have never experienced such a thing as this one-sided situation. I honestly was shocked by this whole ordeal and it leaves an awfully bad taste about your venue.
      I did complain to the security personnel outside the main door but it was like talking to a deer in the headlights. No response, no I’m sorry for your situation, just an “oh well” look.
      My husband and I work extremely hard for our money so for us to splurge on the tickets and a hotel room so we could enjoy his birthday was a lot for us and then to have our night ruined because of these girls and this security guard was very disappointing to say the least.
      Thank you for listening to my complaint. I hope you can do a better job with your security situation in the future. Looks like you have a lot of nice concerts there but if this happens to other patron’s; I am not sure people would go back.

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