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Business Profile

Craft Classes

Wine and Canvas

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Craft Classes.

Complaints

This profile includes complaints for Wine and Canvas's headquarters and its corporate-owned locations. To view all corporate locations, see

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Wine and Canvas has 2 locations, listed below.

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    • Wine and Canvas

      132 Graceland Blvd Columbus, OH 43214-1530

    • Wine and Canvas

      4937 Britton Farms Ct Hilliard, OH 43026

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:04/04/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In November 2023, I purchased five gift certificates as Christmas gifts for my girlfriends. The goal was to have a girls outing in 2024. I contacted Wine and Canvas to schedule the event in February for a March event. I was told that they changed ownership and did not have the new location yet. They could do a Zoom session which I declined. I was disappointed and requested my $200 be refunded. I have emailed and completed their online form requesting a resolution of the situation. There was only one response saying they were sorry for my disappointment. I have received no response since that one email. I have sent several emails asking for resolution. I have receipt for the gift certificates if needed. I am asking for help to get my refund.

    Wine and Canvas is NOT a BBB Accredited Business.

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