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Business Profile

Dance Apparel

Corps Dancewear

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dance Apparel.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 16, 2024, I placed an order through Corps Dancewear for 2 leotards using a link provided to me by my dance studio. I used their sizing guide to select the leotard that fit my daughter's measurements. When the leotards arrived on August 21, 2024, they had the logo of my dance studio printed on them they were way too small. When I checked the return policy, it stated that items with a logo were not eligible for a return.At no point on my dance studio's website, the product description or order confirmation was I notified that it would contain a logo and was therefore non-refundable. When I emailed them to inquire about a return, they stated "Logo information associated with each studio code is not published on our website due to varrying studio policies". This is a deceptive practice and had I known I would have specified a non-logo leotard are gone up dramatically in size.

Corps Dancewear is NOT a BBB Accredited Business.

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